MrGettingRatherFrustrated Posted February 4, 2021 Share Posted February 4, 2021 I have been going through the Feature Requests this morning and voting for those I support. After voting for maybe 10 features I now get the error message "You've run out of votes. Please wait for vote renewal" WTAF gives - it really does seem to be the most obstructive system ever and quite intentionally designed to hinder and frustrate its use to the point where it simply isnt used and WHMCS assume that there product is perfect .... 0 Quote Link to comment Share on other sites More sharing options...
bear Posted February 4, 2021 Share Posted February 4, 2021 9 minutes ago, MrGettingRatherFrustrated said: intentionally designed to hinder and frustrate its use to the point where it simply isnt used That's been the general consensus from many of us for some years now. Hard to use, yet another login, often ignored, and mostly pointless. For it to be useful, they'd have to make it far simpler to access and use (like making it part of this board, with polls, maybe, allowing discussion), as well as really go over the things it contains and make decisions based on more than some ephemeral "number of votes to be considered", which seems to be ignored anyway. We've seen some things from there implemented with few votes, and others with many votes closed for "lack of interest". "Where good ideas go to die". 0 Quote Link to comment Share on other sites More sharing options...
MrGettingRatherFrustrated Posted February 4, 2021 Author Share Posted February 4, 2021 1 minute ago, bear said: That's been the general consensus from many of us for some years now. Hard to use, yet another login, often ignored, and mostly pointless. For it to be useful, they'd have to make it far simpler to access and use (like making it part of this board, with polls, maybe, allowing discussion), as well as really go over the things it contains and make decisions based on more than some ephemeral "number of votes to be considered", which seems to be ignored anyway. We've seen some things from there implemented with few votes, and others with many votes closed for "lack of interest". "Where good ideas go to die". So when will they start listening Yep, accept and reject decisions look to me to be made based on perceived ease of implementation rather than true value and even then there are some key ones apparently being implemented for the last 5 years. The whole thing is a mess. I'm equally baffled as to why the support team appear to own and be the (sole?) decision makers on product features ... 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted February 4, 2021 Share Posted February 4, 2021 They should be back the old way everything was on the forums. List bug that peoples find, feature request and what they planning to add etc.. 0 Quote Link to comment Share on other sites More sharing options...
MrGettingRatherFrustrated Posted February 4, 2021 Author Share Posted February 4, 2021 Did this all change/start deteriorating some 18 month ago - which appears to be when Matt Pugh resigned as a director? Who really owns WHMCS now, it looks like it could be John Koston (of cPanel) - curious as the WHMCS website gives the distinct impression that the company is still run by Matt Pugh which seems unlikely if he is no longer a director 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 4, 2021 Share Posted February 4, 2021 3 minutes ago, MrGettingRatherFrustrated said: Did this all change/start deteriorating some 18 month ago - which appears to be when Matt Pugh resigned as a director? no it long long predates Matt selling his majority shareholding. 4 minutes ago, MrGettingRatherFrustrated said: Who really owns WHMCS now, it looks like it could be John Koston (of cPanel) WebPros 4 minutes ago, MrGettingRatherFrustrated said: curious as the WHMCS website gives the distinct impression that the company is still run by Matt Pugh which seems unlikely if he is no longer a director nominally he still is - he's a director of the UK holding company that bought the shares in cpanel/whmcs etc 16 minutes ago, wsa said: They should be back the old way everything was on the forums. absolutely - isn't that the definition of a community, to bring people together - not send them off in different directions depending on what they want to do. 17 minutes ago, wsa said: List bug that peoples find, feature request and what they planning to add etc.. .. and what they're planning on removing. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted February 4, 2021 Share Posted February 4, 2021 (edited) 2 hours ago, brian! said: isn't that the definition of a community I thought this was a f o r u m? Oh wait. 😛 Edited February 4, 2021 by bear 0 Quote Link to comment Share on other sites More sharing options...
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