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Stripe Gateway Missing Tax Metadata


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My business is in the US. 

Our newly acquired book keeper noticed that while WHMCS is documenting tax payments, the information being sent to Stripe does not. 

After contacting Stripe support they mentioned that the 3rd party app ( WHMCS) needs to add a specific metadata component to be able to pass that tax over to Stripe. 

*** Note: Stripe is to not deduct taxes only categorize the tax for bookkeeping purposes

These are the articles they sent me. 
https://stripe.com/blog/adding-context-with-metadata

and

"

When you create a charge with the Stripe API, you (or a third-party platform, if you're using one) send the total amount to Stripe, without any qualifiers about what elements went into making up that final amount --for example, a sales tax amount, or shipping fee.

If you want to break out parts of that final amount, you'll need to explicitly tell Stripe that. Otherwise we just see a total `amount`, and have no way of knowing what portion of that is tax.

The easiest way to do this is with the metadata parameter on a charge, with which you can add any arbitrary information as a series of key:value pairs, which will be surfaced to you in our standard exports via the dashboard. You can also pull this data from Sigma the API [1][2].

You can read about metadata here:
https://stripe.com/blog/adding-context-with-metadata

If you're already putting these amounts in the metadata parameter, you should see this in your exports.

If you're using a third-party product or platform to create your charges with Stripe and they are putting this clarifying information about your charges in metadata, you should see it in your Stripe reporting. If you do not, it means they are not sending us this information. You should reach out to them to ask about this if this is something you need. 

Alternatively, it is possible that the platform offers its own reporting on which these amounts are broken out, even if they're not sending this information to Stripe.

[1] https://stripe.com/docs/sigma

[2] https://stripe.com/docs/api

"

 

Any ideas would be much appreciated.

TIA!

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