ROQ Posted August 6, 2020 Share Posted August 6, 2020 Hi guys, I've been using standard PayPal for a while and now I've upgraded to WHMCS 7.10 I'm trying to implement PayPal Checkout. I have activated and linked my account and all looks good, but when I proceed to checkout to pay and click "Complete Order" I just get send to the invoice screen rather than getting forwarded to PayPal. If I click on the "Pay with PayPal" button instead of Checkout, I get sent to PayPal but after signing in and paying I just get a screen saying there is an error. Any ideas on this? 0 Quote Link to comment Share on other sites More sharing options...
Wouter0100 Posted August 7, 2020 Share Posted August 7, 2020 What kind of message do you get after the payment? Also, could you take a look in the admin area under Billing => Gateway Log and Utilities => Logs => Activity Log, if there are any entries for your PayPal payment? 0 Quote Link to comment Share on other sites More sharing options...
ROQ Posted August 7, 2020 Author Share Posted August 7, 2020 Thank you, I get the following error after being sent back to my site if I click on the Pay with PayPal button and once I've logged in and selected payment method: https://prnt.sc/tvrw3i And attached is the Gateway log (removed sensitive info). Gateway says "PayPal Webhook" and result is "Information Only". Funds are not taken or received. gateway_log.txt 0 Quote Link to comment Share on other sites More sharing options...
Wouter0100 Posted August 7, 2020 Share Posted August 7, 2020 Hmm, doesn't seem to be an obivous error. Nothing in Activity Log either? I unfortunatly think that you should open a ticket at WHMCS to let them further investigate this issue, or maybe other people on this community with more information with the PayPal integration. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 8, 2020 Share Posted August 8, 2020 On 06/08/2020 at 17:26, ROQ said: I've been using standard PayPal for a while and now I've upgraded to WHMCS 7.10 I'm trying to implement PayPal Checkout. which version of v7.10 are you using? there was an issue with v7.10.1 for which WHMCS released a hotfix, and would have been included in the v7.10.2 version... if you're already using v7.10.2, then opening a ticket might well be the way to go... 1 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Alex Posted August 8, 2020 WHMCS Technical Analyst II Share Posted August 8, 2020 Hello @ROQ, If you are not on version 7.10.2, applying the hotfix referenced by @brian! would be the first port of call. The PayPal Checkout module utilises the Module Debug Log, so, if you are on version 7.10.2, enable the Module Debug Log (Utilities > Logs > Module Debug Log), reproduce the issue and then retrieve the request and response from within that log and copy them here and I can advise further. 0 Quote Link to comment Share on other sites More sharing options...
Ian Makes Posted August 26, 2020 Share Posted August 26, 2020 On 8/8/2020 at 6:15 PM, WHMCS Alex said: Hello @ROQ, If you are not on version 7.10.2, applying the hotfix referenced by @brian! would be the first port of call. The PayPal Checkout module utilises the Module Debug Log, so, if you are on version 7.10.2, enable the Module Debug Log (Utilities > Logs > Module Debug Log), reproduce the issue and then retrieve the request and response from within that log and copy them here and I can advise further. Hello, Am having the same issue as @ROQ and am using version 7.10.2 but paypal checkout gives me errors when my clients try to buy a product. can you assist? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.