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Everything posted by ROQ

  1. Hi guys, I'm looking to have an option of suspending rather than terminating some one time products once they reach the end of the initial term. Are there any hooks or addons that can do this?
  2. Thank you, I was thinking about this and I think I can achieve what I'm looking for if the service can be suspended rather than terminated at the end of the term. Not sure if that is possible in WHMCS though? Will create a new post as it's a slightly different request.
  3. Hi guys, I'm running a 3rd party module that adds users to a server, my question is: If the user has a currently active service and then purchases an extra month for the same service, can the billing system in WHMCS add this addition time to the active account? If so, is this controlled by the module creating the service or some setting in WHMCS?
  4. Hi guys, Question regarding promotions and coupons. If I setup a coupon which has requires products. If those required products go inactive/terminate etc, what happens to the discounted product if it was setup with auto renew payment? Does the billing price change to full price or would it also terminate?
  5. Hi guys, I've setup an addon product (independent Product), when I select it I don't see the user configurable options for the product instead it just goes straight to checkout. Any ideas why it does this and if I can get to the config options before checkout?
  6. Hi guys, I'm currently on 8.5.1 and have a new addon that requires Ioncube 11 so I'd like to update Ioncube (and probably a good idea to do PHP at the same time). Currently Ioncobe in on 10.2 and PHP is 7.2.24 On my server I don't have cpanel so need to upgrade via command line but I can't find any information on how to proceed. Can anyone point me in the right direction?
  7. I actually did it directly from PRODUCT ADDONS in system settings. Just setup a new independent product in there which had the discounted price and then set it to applicable products. So if the client has one of the applicable products, when they look at product addons when they login in they can see the discounted product. And if the original product expires/cancelled etc, then the discounted product is not shown if they go to product addons again.
  8. Actually, just worked this out, I can do it via product addons.
  9. Hi guys, I'm just looking to offer a discount on certain products if the client has other currently active products. EG: Client has active Product A, B or C then in the store, product E has a % discount. If client has no active products then all are full price. Are there any plugins that can do this or directly via WHMCS?
  10. it was actually working, just needed to clear browser cache.
  11. Perfect, thank you Lee!
  12. Thanks Lee, I'm currently using SIX.
  13. Hi guys, I'm trying to remove "Notifications" from the top-nav section but not sure how to add that to a hook, any ideas on the menu name etc?
  14. Hi guys, I've just upgraded to 8.5.1 and a hook I previously had is no longer working, any ideas on why? <?php use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaPrimaryNavbar', 1, function (MenuItem $primaryNavbar) { if (!is_null($primaryNavbar->getChild('Network Status'))) { $primaryNavbar->removeChild('Network Status'); } if (!is_null($primaryNavbar->getChild('Announcements'))) { $primaryNavbar->removeChild('Announcements'); } }); add_hook('ClientAreaSecondarySidebar', 1, function (MenuItem $secondarySidebar) { if (!is_null($secondarySidebar->getChild('Support'))) { $secondarySidebar->getChild('Support') ->removeChild('Network Status') ->removeChild('Knowledgebase'); } });
  15. Hi guys, I've got a problem with my checkout button when a user come to pay. I'm using PayPal as my gateway and at the Review & Checkout page I can see the PayPal and Debit and Crdit Card buttons. If you click either of those you can pay with out issue, but if the user clicks the Checkout button below it just clears their cart of items. The url on the button is: /cart.php?a=checkout&e=false Any ideas how to fix that?
  16. Thank you, I get the following error after being sent back to my site if I click on the Pay with PayPal button and once I've logged in and selected payment method: https://prnt.sc/tvrw3i And attached is the Gateway log (removed sensitive info). Gateway says "PayPal Webhook" and result is "Information Only". Funds are not taken or received. gateway_log.txt
  17. Hi guys, I've been using standard PayPal for a while and now I've upgraded to WHMCS 7.10 I'm trying to implement PayPal Checkout. I have activated and linked my account and all looks good, but when I proceed to checkout to pay and click "Complete Order" I just get send to the invoice screen rather than getting forwarded to PayPal. If I click on the "Pay with PayPal" button instead of Checkout, I get sent to PayPal but after signing in and paying I just get a screen saying there is an error. Any ideas on this?
  18. Hi guys, I'm trying to edit some text on cart.php?a=checkout From this picture: https://prnt.sc/sut0bk I'm trying to change the text "Please choose your preferred method of payment." Does anyone know where I can find this, I've looked at the checkout.tpl but can't find anything.
  19. Ok, found the transactions php but not sure how to add Username as a "Field to Include" option. Any pointers would be gratefully received.
  20. Thank you brian for the reply, the transaction report would be perfect. Where can I edit this to get the results I'm after?
  21. Hi, I'd like to see my recent transactions list but with an extra column displaying the customers username as listed in their products/services section. Is this possible?
  22. Hi, I'm looking for a refer a friend module, I see it's been asked a few years back and there seems to have been some addons made in the past but these are no longer available. Ideally I'm looking for something different to the affiliates options. I'd like it so when an existing customer refers a friend and that friend makes a purchase, the original referrer gets credit/money off their next purchase. Any ideas?
  23. So this is what I get back: Reporting-MTA: dns; smtp.livemail.co.uk X-Postfix-Queue-ID: C467B280172 X-Postfix-Sender: rfc822; my email address Arrival-Date: Wed, 17 Apr 2019 09:00:32 +0100 (BST) Final-Recipient: rfc822; customer@me.com Original-Recipient: rfc822;customer@me.com Action: failed Status: 5.7.1 Remote-MTA: dns; mx4.mail.icloud.com Diagnostic-Code: smtp; 550 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
  24. Thanks for the reply, I don't think there is an issue with my mail servers because if I send an email manually to an apple address from the same address I have configured in whmcs, it gets sent without issue.
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