MikePitta Posted yesterday at 03:55 PM Share Posted yesterday at 03:55 PM hi. Thanks for your reply. Up to what I can see from the logs, the reason is here: capture_method: "manual", but I understand that capture_method: "manual" is set for security reasons, and, normally, whmcs confirms the payment "manually". I suspect that the clients sometime close the browser too early, so that whmcs can't trigger the "manual" capture, together with all the other steps (create client account and order). If that's the actual reason, I guess that there's not much to do other then my solution, that does totally fine for me, even if it records any order attempt, also those that are not paid at all. 0 Quote Link to comment Share on other sites More sharing options...
MikePitta Posted 23 hours ago Share Posted 23 hours ago (edited) But there could be any other reason... I actually do not know why it happens, I’m only making a deduction. Edited 23 hours ago by MikePitta 0 Quote Link to comment Share on other sites More sharing options...
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