"Send Invoice Created Email" button for paid invoice...?

[dexus]

Button "Send Invoice Created Email" exist for paid invoices, I think there should be a button "Send Invoice Paid Email" instead...

 

What email will this button actually send for payed invoice?

[meeven]

I came across the same too yesterday and was stumped. I didn't touch the button for fear of shooting off an unwanted email.

 

I wonder what this does.

[dexus]

How can I manualy send "Invoice Payment Confirmation"?

 

That option should be there when invoice is paid...

[chickendippers]

The invoice payment confirmation email is sent by default when you add a payment to an invoice. The only way to not send the email is to untick the "Tick to Send Confirmation Email" option on the Add Payment tab.

[dexus]

Ok, I know that, but I have a case where I have to manualy make invoice paid without adding payment to it... So I have to create invoice and just set it as paid and than send invoice payment confirmation, and I can't do that because I have just a button to send invoice created.

 

I also have a case where I should manualy modify something in paid invoice and resend it, and I can't do that.

 

So I am wondering what email whould that button "Send Invoice Created Email" send for paid invoice. There is no reason to send invoice created email for paid invoice.

[dexus]

I just realised that button "Send Invoice Created Email" and "Send Reminder" can't be clicked when invoice is paid. That make sense, but why are those buttons still there...? There should be a new button "Send Invoice Payment Confirmation" instead those two disabled buttons.

 

I think this thread should be moved to Feature Requests because there is no way to resend paid invoice.

[ksstudio]

I also suggest to have the options to resend a "PAID invoice".

[sparky]

I just realised that button "Send Invoice Created Email" and "Send Reminder" can't be clicked when invoice is paid.

 

It would be good to be able to re send an invoice.

Could the "Send Invoice Created Email" button be re enabled with a confirmation promt to send in case its pressed acidently.

[sparky]

Found a work around...tis a bit of a pain but I created the invoice then applied the payment forgetting to click the button to send the invoice in between.

I had a had to send the invoice by email.

 

Just put at the end in the address bar of your browser

 

invoices.php?action=edit&id=1018&sub=sendinvoicecreated

 

eg. https://your.domain/your_WHMCS_directory/admin/invoices.php?action=edit&id=[b][color=Red]1018[/color][/b]&sub=sendinvoicecreated 
This example will email invoice #1018

 

Make sure you change the number in red to your invoice number that you want to send.

[minadreapta]

this sends an invoice created. not invoice paid....

 

it doesn't work if you're using the incremental invoice numbering for EU companies.

[MikeDVB]

Perhaps using sub=sendinvoicepaid instead of sendinvoicecreated will work?

[minadreapta]

Perhaps using sub=sendinvoicepaid instead of sendinvoicecreated will work?

 

nope, this doesn't work.

[rldev]

Wow I found I really needed to do this today, hence my post. Clients ask all the time to resend a paid invoice or receipt. Certainly this should be possible to do.

[Austdata]

Try invoicing your clients an additional $1.10 for each resend. That should reduce the number of clients who don't don't bother looking for the invoice on their own computer.

 

Hmm, think I'll add that to my terms and conditions.

 

edit: Go to the clients profile, select "Download PDF" and e-mail it to the client. You will need to know pretty much exactly which invoice they want. If they ask for the wrong one, hit them with a second $1.10 charge. Isn't there a way they can print them out themselves???

 

Cheers,

 

Mike