CORE-13721 After Update 7.7 to 7.8 - ERROR: Error: Call to undefined function WHMCS\CALinkUpdateCC()

[NitishKumar]

 

after update whmcs from 7.7 to 7.8.1  its showing this error log & no idea why its genrating

 

[02-Sep-2019 12:07:59 Asia/Kolkata] [WHMCS Application] ERROR: Error: Call to undefined function WHMCS\CALinkUpdateCC() in /home/ninzahos/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php:0 Stack trace: #0 /home/ninzahos/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): WHMCS\ClientArea::getConditionalLinks() #1 /home/ninzahos/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): WHMCS\ClientArea->outputWithoutExit() #2 /home/ninzahos/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Http/Message/AbstractViewableResponse.php(0): WHMCS\ClientArea->getOutputContent() #3 /home/ninzahos/public_html/clients/vendor/zendframework/zend-diactoros/src/Response/SapiEmitterTrait.php(27): WHMCS\Http\Message\AbstractViewableResponse->getBody() #4 /home/ninzahos/public_html/clients/vendor/zendframework/zend-diactoros/src/Response/SapiEmitter.php(34): Zend\Diactoros\Response\SapiEmitter->injectContentLength(Object(WHMCS\ClientArea)) #5 /home/ninzahos/public_html/clients/pwreset.php(0): Zend\Diactoros\Response\SapiEmitter->emit(Object(WHMCS\ClientArea)) #6 {main} {"exception":"[object] (Error(code: 0): Call to undefined function WHMCS\\CALinkUpdateCC() at /home/ninzahos/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php:0)"} []

[WHMCS John]

Hi @Nitish Kumar,

This error has been reported to us earlier today. It can occur if visiting the deprecated pwreset.php file.

Please ensure your templates and external links have been updated to reference the new Friendly URL for the password reset page index.php?rp=/password/reset/begin

We've also published a hotfix to redirect from pwreset.php to the new location:

 

[nomadph]

Hi, I've used the patch and also tried index.php?rp=/password/reset/begin , but the forms to reset password isn't showing up. Please see attached screenshot. Any help?

 

 

[WHMCS John]

Hi @nomadph,

This indicates a missing template. Do you see an error in Utilities > Logs > Activity Log?

Please start your troubleshooting with this guide: https://help.whmcs.com/m/90416/l/1137873-problems-with-one-or-more-features-following-update

[nomadph]

On 9/14/2019 at 8:13 PM, WHMCS John said:

Hi @nomadph,

This indicates a missing template. Do you see an error in Utilities > Logs > Activity Log?

Please start your troubleshooting with this guide: https://help.whmcs.com/m/90416/l/1137873-problems-with-one-or-more-features-following-update

 

Hello,

I managed to fixed it. We weren't using the Six template and though the template we were using worked under 7.7, it didn't work in 7.8. To others that might have the same problem, we just copied the following files from the Six template onto our template's path:

password-reset-container.tpl
password-reset-change-prompt.tpl
password-reset-email-prompt.tpl