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Login session not found - Stripe module error


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When a user tries to place an order with Stripe, a nondescript error appears... "Login session not found"

If an existing user (not logged in) tries to use the "Already Registered?" button or a new user tries to register, the error appears during checkout.
If a user is logged in, the order will process without an issue.

Orders can no longer be placed since upgrading to 7.8. The gateway wasn't changed, and I can't find any information regarding this error. Please help!

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Was able to troubleshoot the error.

Any orders placed with total value of 0 give this error. That means trials and free items cannot be ordered with Stripe currently. This behavior was recently changed during the update. I believe WHMCS changed the way CC information was stored and Stripe won't generate a token until a transaction occurs.

Any hotfixes would be appreciated.

Edited by SteelSignature
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  • WHMCS Support Manager

Hi @SteelSignature,

Thanks for your report, I've been able to replicate this issue on my end as well. As such I've opened case #MODULE-7107 with our developers in order to have this corrected in the next update.

Once we resolve cases and push features they are available at our change log, here:

https://changelog.whmcs.com/

I apologize for the inconvenience, thanks again for taking the time to report your findings.

 

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