Severino Posted February 2, 2019 Share Posted February 2, 2019 Hi, After upgrading to version 7.7 I can no longer do a domain search to hire a new service. For any of the options I choose at this link: http://painel.centrallayer.com/cart.php?a=add&pid=23 Displays the message: Invalid domain name provided Domains must begin with a letter or a number Please check your entry and try again. Mainly when I need to use a domain that already exists.https://prnt.sc/mfsx2yhttps://prnt.sc/mfsxc8 Can someone help me? 0 Quote Link to comment Share on other sites More sharing options...
glenn Posted February 3, 2019 Share Posted February 3, 2019 Have a look at this information: https://help.whmcs.com/m/85428/l/1034165-troubleshooting-invalid-domain-name-provided-messages 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 3, 2019 Share Posted February 3, 2019 @Severino do you have the same issues when you use the default "Six" theme? 0 Quote Link to comment Share on other sites More sharing options...
Severino Posted February 3, 2019 Author Share Posted February 3, 2019 3 hours ago, glenn said: Have a look at this information: https://help.whmcs.com/m/85428/l/1034165-troubleshooting-invalid-domain-name-provided-messages Hello glenn Thanks for your answer I checked this page that happened to me and yes, my configuration is the same See https://prnt.sc/mfzvrj 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 3, 2019 Share Posted February 3, 2019 @Severino - Chris is right to mention the default six theme - I just tried your site with Six/Standard_cart and it works fine... when you updated WHMCS, did you also update your Control theme and control orderform template too ?? 0 Quote Link to comment Share on other sites More sharing options...
Severino Posted February 3, 2019 Author Share Posted February 3, 2019 3 hours ago, WHMCS ChrisD said: @Severino do you have the same issues when you use the default "Six" theme? Hello @WHMCS ChrisD Yes, I have the same problem. Make sure that the client is logged into the portal, it does not have this problem. If you do not log in, then yes it displays an error message. 0 Quote Link to comment Share on other sites More sharing options...
Severino Posted February 3, 2019 Author Share Posted February 3, 2019 @brian! I really do not remember if it was updated. How can I see? 0 Quote Link to comment Share on other sites More sharing options...
Severino Posted February 3, 2019 Author Share Posted February 3, 2019 Thank you so much guys I resound with your help. I updated the control theme with the latest version of the manufacturer. 0 Quote Link to comment Share on other sites More sharing options...
Web Host Pro Posted February 5, 2019 Share Posted February 5, 2019 On 2/3/2019 at 6:08 AM, Severino said: Thank you so much guys I resound with your help. I updated the control theme with the latest version of the manufacturer. I have this issue too, do you know what theme files needed to updated to fix this? I can't just upload everything I have too many custom files. Thanks, 0 Quote Link to comment Share on other sites More sharing options...
Severino Posted February 5, 2019 Author Share Posted February 5, 2019 9 hours ago, Web Host Pro said: I have this issue too, do you know what theme files needed to updated to fix this? I can't just upload everything I have too many custom files. Thanks, Hello. In my case, I use the control theme. So I just downloaded his incremental update from version 7.7 and it worked. 0 Quote Link to comment Share on other sites More sharing options...
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