Stop emails from whmcs

[monsterit]

Hi Everyone,

Does anyone know how to stop these emails please? I've tried to read about the cron flags but I do not know what goes where etc.

"WHMCS Domain synchronisation Cron Report"

"Domain Transfer Cron Status Report"

"Service Renewal Failed" (In terms of items that do not have a module attached). Instance we have our support packages which have no module as it's just support and website maintenance time that customers pay for.

 

Any help would be great please. 🙂

Here are my cronjobs. (i've starred out the personal info)

 

0	3	*	*	*	php -q /home/***/****/crons/domainsync.php --email-report=[0]
*/5	*	*	*	*	php -q /home/***/****/crons/pop.php --email-report=[0]
*/5	*	*	*	*	php -q /home/***/****/crons/cron.php > /dev/null 2>&1

[redit]

I think now (if you are using the v7.6.x update) you no longer need the domainsync.php and pop.php cronjob as these are all handled by the crons.php task and I don't think that there is now a way to disable the report for each of the tasks.

I could however, be wrong.

[brian!]

14 minutes ago, redit said:

I could however, be wrong.

I don't think you are...

and with regards to items that don't have a module attached, just assign them to AutoRelease.

https://docs.whmcs.com/Provisioning_Issues#Required_Product_Module_.27.27_Missing

Quote

This error message indicates that a module command was performed for a product to which no module is assigned. Please navigate to Setup > Products/Services > Products/Services > Edit > Module Settings tab and ensure the appropriate module is selected.

If the module selection has intentionally been left at None, then you may wish to consider using the Auto Release module instead. With the Auto Release module, WHMCS can open a support ticket or create a to-do list entry when a module command is performed to notify you that manual action is required.

 

[WHMCS John]

Hi @monsterit,

The pop.php cron job is still required. However it should not be sending a report to you each time it's triggered. This sounds like your crontab is configured to email the output to your address.

You can stop that one a per-cron basis by appending the following at the end:

>/dev/null 

There isn't an option to stop the Domain Synchronisation Report email. Personally I set up an email filter to move them into a folder and check occasionally for any errors.