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Dashboard Widgets Wont refresh after 7.3


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We just upgraded to ver 7.3

We did have the blank dashboard issue which we fixed by updating our database.

The dashboard is back now, but none of the widgets report fresh data.  Even pressing the refresh button on the widgets do nothing, the icon just spins forever.

Is there an update for this yet?

 

Thanks,

Jeff

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  • WHMCS Support Manager

Hi,

This is not a known issue in version 7.3.

 

Do you encounter any error in your browser's error console?

If not, please enable the Setup > General Settings > Other tab > MySQL Debug option, reproduce the error, and check the Utilities > Logs > Activity Log for any MySQL errors.

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  • WHMCS Support Manager

Hi,

We're aware of an issue with the admin dashboard widgets failing to refresh on the V4 admin template. It has been assigned internal case ID CORE-11707.

To workaround the issue, please follow these steps:

  1. From any WHMCS admin area page, click the My Account link in the top-left corner
  2. Use the Template dropdown menu and select the Blend option
  3. Click Save Changes
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I have this same problem, will this be fixed with V4  theme, because Blend do not look good, like using something 10 years old compering with Blend ?

This is JS error, when I try to close widget in V4

scripts.min.js?v=394825:30 Uncaught TypeError: Cannot read property 'getAdminRouteUrl' of undefined
    at HTMLDivElement.<anonymous> (scripts.min.js?v=394825:30)
    at HTMLDivElement.n.complete (scripts.min.js?v=394825:3)
    at u (scripts.min.js?v=394825:2)
    at Object.fireWith [as resolveWith] (scripts.min.js?v=394825:2)
    at l (scripts.min.js?v=394825:1)
    at pt.fx.tick (scripts.min.js?v=394825:3)

 

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