How can you tell what year a ticket was sent in?

[Web Host Pro]

All I show is: Posted on Sunday 18th June at 16:48

 

 

How can you tell what year is was from?

 

Thanks,

Charles

[brian!]

Hi Charles,

 

All I show is: Posted on Sunday 18th June at 16:48

How can you tell what year is was from?

the quick way would be to edit the viewticket.tpl template in your admin template folder and change...

 

{if $reply.friendlydate}
{$_ADMINLANG.support.on} {$reply.friendlydate}

to...

{if $reply.date}
{$_ADMINLANG.support.on} {$reply.date}

 

so that will now show the year, but rather annoyingly shows the time too - two options to fix that, either remove the Smarty line from the template that shows the time...

{$_ADMINLANG.support.at} {$reply.friendlytime}

or remove the time from the date variable...

{if $reply.date}
{$_ADMINLANG.support.on} {$reply.date|strstr:' ':true}

... or if you want a clearer date format...

{if $reply.date}
{$_ADMINLANG.support.on} {$reply.date|replace:'/':'-'|date_format:"l, jS F, Y"}

 

now the lengthier solution would be to modify the friendlydate values in the array using an action hook - but that's going to need more than one line of code!

[Web Host Pro]

Perfect, thanks!