Jump to content

Customer want to renew self domain and he tell me will be paid invoice later.


Recommended Posts

If you're going to renew a domain before the customer will be paying, you need to edit the invoice (we do this for some clients).

Go to the domain invoice, and copy the line item for the domain to a blank space at the bottom (where you'd add a new item), then delete it from the first line. Do the same for the price. Save the invoice. Go back and delete the blank line at the top that used to have the domain renewal in it (making sure it's on the line below first). I also save after that, but I'm not sure it's needed.

Then, make a sticky note on the account to remind yourself that you've edited the invoice and why, and manually renew the domain.

When they pay, it won't renew again. You'd need to do this for each domain, and it resets for the next renewal date.

Link to comment
Share on other sites

It doesn't come up too terribly often, but it sure would be simpler if it had maybe a check box per line item to disable renew for that invoice that had to be manually set or something of that nature. New invoices have it unset, and if set it stays that way until paid, resetting the flag to unchecked.

I'd assume that's uncommon for most providers, so a low priority.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated