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Import Assist from ClientExec Error

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Hello

 

Trying to import ClientExec to Whmcs using the import assist but getting the following error:

 

Gateways present in Source installation are missing from this installation - Fail

- Please configure All missing gateways in the destination installation and then try again. Missing gateways are: 0

 

It says missing gateways as 0, so not sure wht is happening.

 

Any help would be appreciated.

 

Thanks in advance

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sounds as though there is a gateway specified in the ClientExec db that isn't active in the WHMCS database...

 

possibly best to open a ticket with support - as it's WHMCS that wrote ImportAssist, they'll know most about the addon and the above specific error.

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Thanks Brian,

 

I sent a ticket but they take so long to answer that is why I am asking here

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Hi,

Brian is right on this, you can execute this query on the ClientExec database to identify the problematic records:

SELECT * FROM `users` WHERE paymenttype = '0';

If this above query produces any results, you will need to correct the records in ClientExec prior to attempting the import again. This helps ensure that only valid data is imported into WHMCS.

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