mlsto Posted February 23, 2017 Share Posted February 23, 2017 Hello Trying to import ClientExec to Whmcs using the import assist but getting the following error: Gateways present in Source installation are missing from this installation - Fail - Please configure All missing gateways in the destination installation and then try again. Missing gateways are: 0 It says missing gateways as 0, so not sure wht is happening. Any help would be appreciated. Thanks in advance 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 24, 2017 Share Posted February 24, 2017 sounds as though there is a gateway specified in the ClientExec db that isn't active in the WHMCS database... possibly best to open a ticket with support - as it's WHMCS that wrote ImportAssist, they'll know most about the addon and the above specific error. 0 Quote Link to comment Share on other sites More sharing options...
mlsto Posted February 24, 2017 Author Share Posted February 24, 2017 Thanks Brian, I sent a ticket but they take so long to answer that is why I am asking here 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 1, 2017 WHMCS Support Manager Share Posted March 1, 2017 Hi, Brian is right on this, you can execute this query on the ClientExec database to identify the problematic records: SELECT * FROM `users` WHERE paymenttype = '0'; If this above query produces any results, you will need to correct the records in ClientExec prior to attempting the import again. This helps ensure that only valid data is imported into WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
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