coadr93 Posted September 6, 2016 Share Posted September 6, 2016 So I did fresh install, but when login it said invalid username password. After 3 attempts it banned IP, obviously, I was typing it right. Then when I try to reinstall, it just gets stuck at step 5 and the webpage keeps loading. What can I do ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 6, 2016 WHMCS Support Manager Share Posted September 6, 2016 Hi, Instructions for resetting your admin password and lifting an IP ban early are located at http://docs.whmcs.com/FAQs The installer can take a few minutes to create and populate all the database tables (depending upon how busy the server is) so please let it run uninterrupted. You can monitor the /install/logs/installer.log file to see the progress. 0 Quote Link to comment Share on other sites More sharing options...
coadr93 Posted September 6, 2016 Author Share Posted September 6, 2016 Nah, I already redid it on another server and it works. This one still doesn't. It must be blocking something. It said WHM banned my IP because 3 failed attempts, maybe that's it ? So first install worked, now it doesn't... Still, before installing, it specifies that everything is ok and I can proceed with the installation... 0 Quote Link to comment Share on other sites More sharing options...
coadr93 Posted September 6, 2016 Author Share Posted September 6, 2016 Ok it worked, but the final page install didn't generate correctly like the first time. It didn;'t tell me to delete install, and other steps, only after I accessed /admin it told me. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted September 7, 2016 Share Posted September 7, 2016 Ok it worked, but the final page install didn't generate correctly like the first time. It didn;'t tell me to delete install, and other steps, only after I accessed /admin it told me. I've seen this happen a few times it's likely that your server timed out but I've also seen this not cause any issues with installations. I recommend checking all pages of your WHMCS admin to ensure everything works. It may be best to re-install it until you see the delete admin directory confirmation for peace of mind if not anything else. 0 Quote Link to comment Share on other sites More sharing options...
DemoTiger Posted September 8, 2016 Share Posted September 8, 2016 Ok it worked, but the final page install didn't generate correctly like the first time. It didn;'t tell me to delete install, and other steps, only after I accessed /admin it told me. You are using cPanel Shared hosting or VPS? Enable debug mode/display error and check It if work and also check If invoice, etc is working. WHMCS Chat module was stop working but I remove all related data from WHMCS database then it start working. 0 Quote Link to comment Share on other sites More sharing options...
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