Link issue - Email viewquote.php?id=1 Site viewquote/id=1

[kenty13]

Hi, I have a link error that I am having issues resolving.

 

For example; when my clients receive a quote etc via email, the link displays like this:

 

viewquote.php?id=1

 

Which when clicked displays a content not found error due to the fact that the actual site url is

 

viewquote/?id=1

 

I am sure this is a simple matter, but I am stuck. Somehow I need to change the email links to be sent like the actual website link (without / instead of .php). Could someone please provide some advice. I am running WHMCS in conjunction with Wordpress and WHMCS-Bridge plugin.

 

Many Thanks

K

[brian!]

if the correct link of the viewquote page for you is viewquote/?id=1, you could modify the Quote Delivery with PDF email template and change references of...

 

{$quote_link}

to...

 

{$quote_link|replace:'.php':'/'}

and see if that solves the issue.

[kenty13]

Hi thanks for taking the time to review my issue. This does solve the problem.

 

However as this appears to be an issue across all whmcs links, can you think of a solution that would fix sitewide rather than requiring an update to every email template?

 

Wondering if anyone else has any other ideas as to why this is even happening?

 

Thanks again!

Edited April 25, 2016 by kenty13
error

[brian!]

if it's occurring on all WHMCS links, then it sounds more like a redirection issue - which likely means either Bridge or htaccess... it doesn't sound an issue with WHMCS itself (otherwise this place would be full of similar complaints!).

 

it might be worth checking that you're using the latest Bridge release, and check with their support about this issue... and if you find the answer, report back to the thread.

[kenty13]

Ahh...very embarrassed to say it turns out I had entered the bridge page url where the WHMCS System URL should have been in WHMCS. Appologies for wasting your time! I do appreciate the support though.