Why Markdown?

[faisal]

Hi all

 

Why Markdown and not tinymce? like other parts of WHMCS, at least tinymce have text alignment.

 

Thank you all.

[sentq]

hello faisal,

 

Markdown is not an editor, it is how you write/format text something similar to how you write BBCode but more simple, easy, and human readable, also many or most of email providers/clients understand it and translate it.

 

Here you can learn how to write in Markdown format: http://docs.whmcs.com/Markdown_Editor

[faisal]

hello faisal,

 

Markdown is not an editor, it is how you write/format text something similar to how you write BBCode but more simple, easy, and human readable, also many or most of email providers/clients understand it and translate it.

 

Here you can learn how to write in Markdown format: http://docs.whmcs.com/Markdown_Editor

 

 

Thank you sentq,

 

You say it's not an editor! will it say it is in the link you give at the first line (page header)

 

However this is not the point

 

No mater what name it is, I see it is boor and WHMCS already have tinymce integrated in the system so why not just use it?!!

 

I also don't consider it as human readable! not to everyone anyway.

[sentq]

The "Markdown" and "Editor" is two separate words here

 

Markdown is something like BBCode, I think everyone can write BBCodes or at least know it, the same with MD it is made to be more simpler than BBCode and more human readable, also it is very easy to convert it to HTML.

 

TinyMCE is HTML Editor, if you need to write bold text using it the syntax would be: < b >Bold Text< /b >

BBCode Editor: [ b ]Bold Text[ /b ]

but in Markdown: **Bold Text**

[WHMCS John]

Hi,

We do not parse HTML in the ticket system because that could potentially mean malicious users could send malicious code that would then be executed inside your admin area/client area. Implementing TinyMCE would require us to allow HTML in support tickets, which is not something we are prepared to do for your security.

[Damo]

Why not give us the option to parse html and/or strip malicious html (script/object/etc.)? I'd happily return to whmcs for our emails/tickets if they would support html/rtf in tickets along with inline images, and sensible handling of cc'd recipients. There are many options of email parsing now, a few years ago I would understand the 'for your security' but there are solutions readily available.

 

In the meantime we use Kayako but it lacks full integration.

[WHMCS John]

Hi,

We welcome feature requests online at http://requests.whmcs.com

Feel free to suggest this as a new idea for comment and voting upon by other WHMCS users.

[faisal]

Thank you all

 

 

One more question:

 

Can I add text "alignment or direction" button to the Markdown?