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faisal

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Everything posted by faisal

  1. It is for now, and I don't think this will change soon if at all. That is not coverage they can just use the same terms or similar to nic.sa to be covered 😉 or maybe they don't have this option in their system as well. 😁 I did vote on that 🙂 That what is about what we are doing now but looking for something better. 😉 Yes kind of, with a little more requirements. but that is not the issue here 😅 Thank you all.
  2. Hi We have to sell .sa,.com.sa,.net.sa,.med.sa,.sch.sa,.org.sa,.edu.sa,.gov.sa,.pub.sa TLDs and it is one time payment for a life time. So I am asking what do you think is the best configuration for pricing sins WHMCS don't give the (One Time Fee) option for domains pricing, is it better to set renew pricing to -1 to disable renewals or make it 0.00 as free renewals? WHMCS Team: do you have plans to add this option? If no is there any way to do it as a hook or something?
  3. Yes, I am sure 100% and I do have a .sa domain my self and it is 100% free 😉 https://www.nic.sa/en/view/faq16 *When you say (including nic.sa) where is that exactly I can't find it any where in nic.sa 🤔 I don't know why anybody would sell it as you say, What I know that nic.sa at present don't take any thing and sellers may take there own setup fees so we want only one time small fee for setup the domain because it need some processing, otherwise we don't want any thing from the client. nic.sa will send an email once a year to the domain owner/manager for update his/her info (this considers as renew). *Be aware that some websites sell .sa.com as a Saudi domain, will it is not Saudi domain and have nothing to do with Saudi Domains or nic.sa
  4. faisal

    Service Retired!!

    Hi, We have one service that is no more available so I check the (Retired check box) but the problem is our staff can't find it in the (Admin area -> Clients -> Products/Services -> Search/Filter -> Product/Service) So they can can manage it if needed. any tips?!! And what if we want the clients who have this service not to be able to renew this service any more when there time is done and not create an invoice for it, and maybe send or show some kind of reminder or a note at client Products/Services page details. Is this possible? Thank you
  5. faisal

    Service Retired!!

    So nice 😉 I will check it out Thank you
  6. faisal

    Service Retired!!

    Thank you brian! That is what I already did: make it hidden and set quantity to 0 I am not sure about canceling the service from the clients what will happen? The server will still work until the end of the period or what! I want the client to pick a new server/service from the store and not continue with the current one.
  7. Thank you for fast replay, My GM want to wait tell tomorrow to see what will happen with the cron job before I open a ticket.
  8. Hi, Today, we've faced a vital issue with WHMCS which affected our business partially. The issue can be summarized in the below: On the daily cron job today, 1- The system has generated new Invoices for most of the customers that their next due date is before 31/12/2017 , the invoices are correct with their due date, but the're issued too early. 2- No matter of the billing cycle type , the system has generated an invoice for them. 3- The system has suspended all the services issued invoices for them in step 1. WHMCS current version is 7.1.1 The last thing we did yesterday before this issue is updating the PHP on the server running the WHMCS from PHP 5.6 to PHP 7.0.22 so we can upgrade today to the latest WHMCS! Also we've check the The server date and it is correct . *Please note that this issue happened before when we upgrade WHMCS from version 6.x to 7.0.1 So, kindly advise the cause this to happen and what is the solution of such issue. Thanks
  9. Hi, We have a custom payment gateway made by hostthebest but their website is closed so if anybody can help me with this: The module was working fine even after upgrade to WHMCS 7 but after upgrading to PHP 7 I see this error in the view invoice: Fatal error: Uncaught BadFunctionCallException: mysql_result is not supported in /home/xxx/domains/xxx/public_html/includes/dbcompatfunctions.php:0 Stack trace: #0 /home/xxx/domains/xxx/public_html/modules/gateways/gate2play.php(20): mysql_result(Object(PDOStatement), 0, 'gatewayid') #1 [internal function]: gate2play_link(Array) #2 /home/xxx/domains/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/Module/AbstractModule.php(0): call_user_func('gate2play_link', Array) #3 /home/xxx/domains/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/Module/Gateway.php(0): WHMCS\Module\AbstractModule->call('link', Array) #4 /home/xxx/domains/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/Invoice.php(0): WHMCS\Module\Gateway->call('link', Array) #5 /home/xxx/domains/xxx/public_html/viewinvoice.php(0): WHMCS\Invoice->getPaymentLink() #6 {main} Next BadFunctionCallException: mysql_result is not supported in /home/xxx/domains/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/Terminus.php on line 0
  10. faisal

    mysql_result is not supported

    Thank you, I also remember that hostthebest is now whmcsservices I just open a ticket
  11. Hi All We just notes in some clients, in Admin area -> Client Profile -> Summary Tab Right under Client Name just the word Array I see in whmcs/admin/templates/v4/clientssummary.tpl This where the Array word come from and we don't have any addons at all! {foreach from=$addons_html item=addon_html} <div style="margin-bottom:10px;">{$addon_html}</div> {/foreach} Any idea what is this about? WHMCS 3.6.1 Thank you
  12. Thank you everybody that was very helpful I start renaming custom addons/modules and I see it from the second one I tested And I sorry about messing up with the version number earlier
  13. Yes I believe the above code I did this simple test {foreach from=$addons_html item=addon_html} <div style="margin-bottom:10px;">1 {$addon_html} 2</div> {/foreach} It output: 1 Array 2 If I disable an addon it will delete data in it right? And yes, if I remove all the addons foreach code the "Array" word is gone. I also tray this code but same problem {if $addons_html} {foreach from=$addons_html item=addon_html} <div style="margin-bottom:10px;">{$addon_html}</div> {/foreach} {/if}
  14. I delete all files under whmcs/includes/hooks Same problem!
  15. Sorry I mean 6.3.1 I will check the hooks and get back to you, Thank you
  16. Hi all Is it possible to get Email/notification when client status automatically changed? I looked all over the admin area and documentation but can't find any thing. * In: admin -> Automation Settings -> Client Status Update: is set to (Change client status based on active/inactive products) Thank you in advance.
  17. faisal

    Why Markdown?

    Hi all Why Markdown and not tinymce? like other parts of WHMCS, at least tinymce have text alignment. Thank you all.
  18. faisal

    Why Markdown?

    Thank you all One more question: Can I add text "alignment or direction" button to the Markdown?
  19. +1 We need this as will I have asked about something like that in http://forums.whmcs.com/showthread.php?100599-Configurable-Option-Dependent-Dropdown-list-need! Regardless of what its called or the way it worked, (hiding/disabling) or what ever to get the job done. We all need to have "Configurable Option Dependencies" or "Configurable Option Relationships" or whatever it is called Thank you brian! Very nice work so far, Just can't wait to get my hands on it Have I mentioned before that I love you brian!
  20. faisal

    Why Markdown?

    Thank you sentq, You say it's not an editor! will it say it is in the link you give at the first line (page header) However this is not the point No mater what name it is, I see it is boor and WHMCS already have tinymce integrated in the system so why not just use it?!! I also don't consider it as human readable! not to everyone anyway.
  21. faisal

    Cron job take forever

    Hi The main cron job take very long time to finish It stuck in "Starting Updating Disk & Bandwidth Usage Stats" for about an hour! Starting Running Pre-Cron Hooks Starting Generating Invoices Invoicing Loop Service ID 3727 - 1 of 4 Invoicing Loop Service ID 3507 - 2 of 4 Invoicing Loop Service ID 1636 - 3 of 4 Invoicing Loop Service ID 3719 - 4 of 4 Invoicing Loop Addon ID 52 - 1 of 6 Invoicing Loop Addon ID 58 - 2 of 6 Invoicing Loop Addon ID 45 - 3 of 6 Invoicing Loop Addon ID 39 - 4 of 6 Invoicing Loop Addon ID 44 - 5 of 6 Invoicing Loop Addon ID 30 - 6 of 6 Generated Invoice #20799 - 1 Invoices Created Starting Applying Late Fees - Late Invoice Fees added to 0 Invoices Starting Processing Credit Card Charges Processing Capture for Invoice #20703 Capture Failed - Credit Card Payments Processed (0 Captured, 1 Failed) Starting Processing Invoice Reminder Notices - Sent 2 Unpaid Invoice Payment Reminders to Invoice Numbers 20767,20769 - Sent First Notice to User xxx - Sent First Notice to User xxx - Sent First Notice to User xxx - Sent First Notice to User xxx - Sent First Notice to User xxx - Sent 5 Reminders Starting Processing Domain Renewal Notices - Sent 0 Notices Starting Processing Cancellation Requests - Processed 0 Cancellations Starting Processing Overdue Suspensions - ERROR: Manual Suspension Required - No Module - xxx - xxx (Service ID: 1531 - User ID: 895) - Processed 0 Suspensions Starting Processing Overdue Terminations - ERROR: Manual Terminate Required - No Module - xxx - xxx (Service ID: 1531 - User ID: 895) - Processed 0 Terminations Starting Performing Automated Fixed Term Service Terminations - Processed 0 Terminations Starting Auto Closing Inactive Tickets Starting Processing Delayed Affiliate Commissions - Processed 0 Pending Affiliate Payments Starting Processing Email Marketer Rules Starting Sending Credit Card Expiry Reminders - Sent 0 Credit Card Expiry Notices Starting Updating Disk & Bandwidth Usage Stats Any idea why this happen?
  22. faisal

    Cron job take forever

    Thanks John I disabled "Update Usage Statistics" for now.
  23. faisal

    Cron job take forever

    In "Automation Settings" -> "Miscellaneous" I disabled "Update Usage Statistics" and cron job is faster than ever!
  24. faisal

    Cron job take forever

    No, WHMCS is installed in its own server I try to find some WHMCS related server audit advice but didn't find something useful.
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