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problem adding tlds


lance

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we have 2 installations of WHMCS on 2 different servers, both running 6.2.2.

 

When we add a new tld and click save it says saved, but the tld does not show in the domains list to add pricing... yet if we duplicate an existing entry it works fine and we can go amend the prices...

 

Anyone else experienced this???

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  • WHMCS Support Manager

Hi,

There is no upper limit for the maximum number of TLDs. (Though the theoretical limit of MySQL is 2,147,483,647). First please ensure that MySQL Strict Mode is disabled.

 

If that's already the case, something in the server configuration will be limiting the amount of data that can be submitted in the form resulting in the new TLDs not being saved. Please increase the following php and Suhosin configurable values:

 

  • request.max_vars
  • max
  • post.max_vars
  • post.max_array
  • post_max_size
  • max_input_vars

 

One needs to continue increasing these values until all the data is saved.

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  • 4 years later...

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