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Mauwiks

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Everything posted by Mauwiks

  1. I have the same issue. Everything has been enabled in regards to overselling
  2. Well said. Loud and clear. Many thanks, Mr. @brian!
  3. Hi everyone! Thank you for your attention to this concern. I'm just wondering how do we show a custom note for a certain product or service on the client's perspective? The scenario is that I would like to show the username & password, along with a few notes of a certain service order by a client along with a hosting package. I know it is possible to show via email if I would do customize the templates but would really like to show it off on the services area so clients do not need to browse their emails and find right on their client area anything they need to know about the products/item. Can anyone recommend any module or a hook for this? Thanks.
  4. May you elaborate this statement? Do I need to edit the template or just use the hook? or else need to do both? Thanks for your assistance
  5. Thanks a lot to this. I will look into it in a few. My intention is to output multiple lines or maybe a text area. Once again, many thanks!
  6. I want something added here such as a note (anytime, by the admin) or when I would like to: http://prntscr.com/ptflgz (Add-ons section item)
  7. I don't think it would because I am using a custom field with the things I wanted to show but it only shows on the order information email or invoice. If it does, maybe I am not aware of how. Can you enlighten me? Thanks This is something I want as well but I'm much more specific with the addons and how I can write a note through my admin area and then it can be shown on the client area of each service or item. Thanks a lot @brian!
  8. Hi everyone! Thank you for your attention to this concern. I'm just wondering how do we show a custom note for a certain product or service on the client's perspective? The scenario is that I would like to show the username & password, along with a few notes of a certain service order by a client along with a hosting package. I know it is possible to show via email if I would do customize the templates but would really like to show it off on the services area so clients do not need to browse their emails and find right on their client area anything they need to know about the product/item. Can anyone recommend any module or a hook for this? Thanks.
  9. Hi everyone. Is there a bug or any fix on why when I setup two agents to receive support ticket notifications for a certain department, only 1 can receive it. And those email I have setup on one gmail account to easily manage and just sync it to my agents. Maybe you have an idea somewhat. Thanks.
  10. Hi everyone. I'm hoping for your kind advice on my concern today. The idea is that I have a client that has ordered a domain transfer and I have mistaken to approve the order as I have not noticed he hasn't paid for the item yet. Furthermore, he has cancelled that order as there was a mistake on it. But on my domain vendor account, I believe the transfer has been initiated already and it showed an active status & I have already paid for it as well under my account. But because the client already have cancelled the order to his client area, I have set the domain back to pending status. The client then placed a new order for the domain transfer once again and then paid for it. The problem is that I am receiving an error and I couldn't resolve the issue of this error which is mentioned on the subject of this thread. I look forward to your advice about this. Thanks!
  11. I am not concerned if they could not refund me at all. My only concern is to retrieve back the domain to be activated for the client's request. The idea is that is it a transfer domain order that I have successfully initiated has been cancelled by the client and chose to place another order for this item which returns an error on my end because of some reason that I could not resolve. I'm confused as it is on a pending transfer state in my reseller domain account vendor and I already have deleted the last order in which I have successfully initiated the transfer which is a cancelled order on my client's profile.
  12. Thanks @WHMCS John! It has been resolved through this!
  13. Mauwiks

    Terms of Service on Checkout Page

    Hi, I know this is quite way too old from today but would really appreciate if you guys could check if the codes are still working for the latest releases of WHMCS versions?
  14. Mauwiks

    (free) WHMCS admin RSS widget

    May I know what's the use of this addon?
  15. I second to the idea. Thanks for the thought of working everything for free!
  16. Mauwiks

    Linking To Product Addons

    This is very much awesome @brian! And I can't thank you enough for the effort of doing this. Thank you, thank you and more thanks. More power and everthing else. You're the best. I hope I can offer something as a token of appreciation. I will take note of this at the time being and will surely give back one day
  17. Hi everyone, how do we link an available add-on product to any of our customers?
  18. Mauwiks

    Link Available Addons

    Sorry, I haven't noticed this on the recent response. :) but ultimately, THANK YOU @brian!
  19. Mauwiks

    Link Available Addons

    Thanks a lot. But what if I want to link a specific addon and not all of them?
  20. Another thing. Is the Mail function under Setup > General Settings > Mail will have an impact when receiving of tickets on our support departments which are setup via our cPanel forwarders? or will it only affect the sending function of the emails? Like when I use the SMTP option, can I still receive or import tickets when a client sends over via email
  21. I am using PHP Mail in my WHMCS. And I have only two active support agents as of now. The administrator which is me and the other which is the Support Operator but I only receive emails for whmcs system notifications and not in regards to the support tickets. I tried changing my emails and recreated the support operator account and I get the tickets as Admin but the operator doesn't. It worked before though. After I migrated from another server, this happened. And my Server Vendor could not resolve it also. By the way, I also get this error on my activity log though "Admin Email Message Sending Failed - Impossible to create the root directory "/old-home-dir/username/whmcsdate/downloads"." which is an old path from my old server
  22. It is separate from support department emails, yes. Sometimes it can receive emails and the other support agent couldn't
  23. Hi everyone, Hope you're doing a great day today. Anyway, I need a little hand for something as I've been confused for days already. How do we manage the Service ID #xx Auto Provision (pending) like this screenshot? http://prntscr.com/otyfs9 What is the Service ID # mean? How do I figure out what request is this from? Is this a product order or something else. I believe it's not though as I haven't received any notification about some orders. I'm really confused. Please enlighten me about what's the use of this notification. Thanks, Guys!
  24. Thank you very much. By the way I made an investigation myself and found out you can also use the search bar on the Admin UI in WHMCS to determine what the item is. And very much thank you @brian!. Will check about the enhanced todo list widget. Thank you, everyone!!!
  25. Hi there, I've read about the documentation about this module and I think it's great but I have a few points need to clarify. Does this module only allow users/clients to subscribe for WordPress instance alone like when they buy the product listed available on our order form that was setup via the module, the client will get credentials only for WordPress without cPanel instance? Another thing, if not, may you guys elaborate what the module does in general apart from what stated in the documentation? Thanks and truly appreciate the help! :)
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