snake Posted May 11, 2015 Share Posted May 11, 2015 we have noticed in the client logs, when it logs activity made by clients it is using the IP address of the web server instead of the IP address of the client. anyone know how to fix this. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 11, 2015 Share Posted May 11, 2015 are you using the free version of WHMCS Bridge? that usually reports the web server IP address rather than the client. it's probably intentional on their part because their Pro version fixes this - so they want people to upgrade to their Pro plugin, which is currently $30 every six months! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 12, 2015 WHMCS Support Manager Share Posted May 12, 2015 Hi, WHMCS checks for the following in this order. If the IP is available and not a local address, it will use that as the client's IP address on the order form, details, and logs. If none of these are available, WHMCS will return the REMOTE_ADDR as the IP. This applies to both IPv4 and IPv6 connections. HTTP_CLIENT_IP HTTP_X_FORWARDED_FOR HTTP_X_FORWARDED HTTP_X_CLUSTER_CLIENT_IP HTTP_FORWARDED_FOR HTTP_FORWARDED REMOTE_ADDR So you would need to make sure at-least one of these PHP variables are correctly reflecting the visitor's IP address. 0 Quote Link to comment Share on other sites More sharing options...
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