Jump to content

Paypal Subscriptions not cancelled on service cancellations


Serenade

Recommended Posts

Unless I have something setup incorrectly, this is a huge oversight in the current Paypal module. When a customer requests a cancellation, the Paypal subscription for that service remains active and has charged my customers the following month. I know that in 2009 it used to be you had to cancel the subscription manually, but this has changed ever since I-XXXXXX subscriptions came around.

 

Am I missing something?

Link to comment
Share on other sites

What's the ETA with v6?

more specifically...

 

http://vsix.whmcs.com/learnmore

 

The beta process will typically last for a number of weeks, the exact length of which can only be determined by the amount of involvement and feedback we get from our beta testers.

 

During that time, a number of beta releases will be published as further updates become available.

from that, I would imagine that you're looking at a probable full release in June - perhaps earlier if things go well, later if they don't.

Link to comment
Share on other sites

Is it not possible to simply provide us with the updated Paypal module in the meantime? What's the ETA with v6?

 

I don't think it is a matter of just updating the PayPal module considering it works directly with the cancellations system which isn't PayPal specific. I wouldn't expect this functionality until v6 stable (in the meantime you can use a 3rd party module which was released sometime back).

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated