blakeh Posted March 30, 2015 Share Posted March 30, 2015 Trying to renew a .ninja domain via enom and whmcs and get this error: Domain Renewal Failed Cannot renew this name, please use transfer system What's missing? Is there a config file somewhere that contains all the tlds that the enom api works with? bh 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 3, 2015 WHMCS Support Manager Share Posted April 3, 2015 Hi, The documentation for the eNom API is located at http://www.enom.com/APICommandCatalog/index.htm 0 Quote Link to comment Share on other sites More sharing options...
blakeh Posted April 3, 2015 Author Share Posted April 3, 2015 How does this help? The Enom module is part of the stock WHMCS. Additionally, you guys encode it with ioncube. So this link really doesn't help at all. It's my understanding that the module supports all domain tlds that enom supports. So it seems there an error somewhere? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 3, 2015 Share Posted April 3, 2015 I don't use Enom, so this is just a suggestion (guess!) based on the error message... but it would imply there might be a contact details clash between what Enom has and what WHMCS is sending it.. e.g they don't match. the other alternative, if you google the error message, is that the domain has expired. have you contacted Enom to see what they say? 0 Quote Link to comment Share on other sites More sharing options...
blakeh Posted April 3, 2015 Author Share Posted April 3, 2015 Ok, I got some clarity on this. I opened a ticket with Enom support and this was there response: The domain xxxxxxxx.ninja was purchased by us using one of our partner credentials with the registry. In order to renew it you will need to transfer it into us so it becomes registered under our main credential. You can do this a standard renewal through your account or a transfer in via the api. ---- I renewed via the enom account direct and we'll see if this fixes it for next year. Sorry for not checking with them first. But if anyone else runs into this, it's something to check. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 7, 2015 WHMCS Support Manager Share Posted April 7, 2015 How does this help? You asked for a list of all the domains with which the eNom API worked, so if such a list was going to exist anywhere, the most likely place is in the eNom API documentation. 0 Quote Link to comment Share on other sites More sharing options...
blakeh Posted April 7, 2015 Author Share Posted April 7, 2015 Sorry, I thought maybe there was a config file in whmcs somewhere. My mistake. bh 0 Quote Link to comment Share on other sites More sharing options...
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