[not a bug] Changed paid invoices after merge Client accounts

[com2]

In the merge client account process, the paid invoice name and address information changes to that of the merge target. Beside being illegal in many tax legislations, the client can download the invoice and use it in their accountancy and tax declaration. This can lead to a mismatch between client and provider invoice declaration which can be easily detected in any tax office cross examination.

 

I recommend WHMCS developers to do an overhaul of invoicing and separate out in database or otherwise, the paid invoices, treating them as archived, to be kept and never change.

 

This might be a duplicate of or related to another bug report, but the forum does not allow for searching specifically in the bug report subforum and I don't have time to browse through all of them.

[WHMCS Nate]

Hello,

 

This is not something we consider a bug. Some users / countries don't allow invoice data to change, others want the up to date contact information. We wrote an addon which modifies the product behavior the way you are asking for:

 

http://www.whmcs.com/appstore/306/Fixed-Invoice-Data.html

 

Have a great day,

 

Nate C