Jump to content

Attachments with Greek filenames aren't allowed.?


Recommended Posts

Trying to send to support a file lets say in greek: ΚΩΔΙΚΟΙ.doc it says

Attachment ΚΩΔΙΚΟΙ.doc blocked - file type not allowed.

 

It shouldn't just check only the extension ? (.doc) If it's in English no problem. It's not the extension, I got .doc allowed.

It doesn't allow greek chars. Testing the same with english letters (KWDIKOI.doc) it works.

 

 

 

 

Link to comment
Share on other sites

Hello,

 

We have tight rules for acceptable file uploads. They are: "Valid filenames contain only alpha-numeric, dot, hyphen and underscore characters." Safe storage and retrieval of unicode files varies by OS and these rules ensure the product will work in all environments.

 

This is choice we made, not a product bug. If you want to request support for unicode characters in the product you can make a feature request in our requests system:

 

https://requests.whmcs.com/

 

Have a great day,

 

Nate C

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated