dEbo Posted May 15, 2014 Share Posted May 15, 2014 For anyone having problem with EU VAT Addon and Proforma Invoicing/Sequential Paid Invoice Numbering after upgrading to 5.3.7: We noticed a bug with converting proforma invoices to original invoices after applying a payment. Proforma invoices were not converted to new format. As a quick solution simply restore EU VAT Addon files from v5.3.6 and copy/replace: /modules/addons/eu_vat/eu_vat.php /modules/addons/eu_vat/hooks.php Hopefully WHMCS will come with a quick fix 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 16, 2014 WHMCS Support Manager Share Posted May 16, 2014 Hello, This has been previously reported. It was give case number 4549. When the fix is released you will see it in our change log referenced as such. Thanks for the report. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted May 21, 2014 Share Posted May 21, 2014 Sounds like this is related with the Action Hookpoint "InvoiceCreationPreEmail" which has a bug. Hopefully WHMCS will come with a quick fix WHCMS does not consider this as critical http://forum.whmcs.com/showthread.php?89367-WHMCS-5-3-7-InvoiceCreationPreEmail-doesn-t-work-anymore 0 Quote Link to comment Share on other sites More sharing options...
panacheweb Posted May 22, 2014 Share Posted May 22, 2014 seriously.. when you screw something up, you should fix it whmcs... stating something is not important is lunacy when your programmers were the ones that did it.. This is the type of behavior I would expect from a 16 year old.. 0 Quote Link to comment Share on other sites More sharing options...
stormy Posted May 28, 2014 Share Posted May 28, 2014 To be clear: are you saying 5.3.7 does break sequential invoices and it's not getting fixed right away? The taxman would simply close me down if sequential invoicing stops working. The fines are tremendous. I am in Spain but this applies to all the Euro zone. 0 Quote Link to comment Share on other sites More sharing options...
ochiosu Posted June 17, 2014 Share Posted June 17, 2014 Please someone can provide the 5.3.6 files : /modules/addons/eu_vat/eu_vat.php /modules/addons/eu_vat/hooks.php Thanks ! 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Hi, Please someone can provide the 5.3.6 files I think distributing single files of whmcs is not allowed. You can however download the v5.3.6 release from the whmcs client area. 0 Quote Link to comment Share on other sites More sharing options...
ochiosu Posted June 17, 2014 Share Posted June 17, 2014 I cant beacause i am redirected to my client area (My Licenses & Services) and if i want to download i will download 5.3.7........ 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Click the link to get access to older versions. See screenshot 0 Quote Link to comment Share on other sites More sharing options...
ochiosu Posted June 17, 2014 Share Posted June 17, 2014 I know what i have to do but after i click on "looking for a....." i have a list with whmcs versions , and on 5.36 FULL PACKAGE i have "Go to Client Area »", after i click on it i am redirected to my client area on "My Licenses & Services". 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Thats funny... I'm also unable to download the 5.3.6 full package and it redirects in fact back to the client area. Not sure why this happens. Well, you may open a support ticket with WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
ochiosu Posted June 17, 2014 Share Posted June 17, 2014 And whmcs will answer after xxxxxxxxxxxxx days............. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Do not be so pessimistic Open a ticket, they always respond to tickets. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted June 17, 2014 Share Posted June 17, 2014 Hello imaticon, I know that ticket support in the past hasn't always been up to the high standards we would want it to be, but I can assure you if you put in a ticket it will be answered in a timely manner. If you can provide me with the ticket ID, I will be glad to personally follow the status of the ticket and update this thread accordingly as well. --Thanks 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Hi Ryan, Am I missing something ochiosu wrote: And whmcs will answer after xxxxxxxxxxxxx days............. And imaticon answered: Do not be so pessimistic Open a ticket, they always respond to tickets Please correct your thread which starts with the wrong user: "Hello imaticon". Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted June 17, 2014 Share Posted June 17, 2014 Hello imaticon, My apologies for any confusion. It seemed as though you were being sarcastic and I just was trying to imply that support has improved greatly and if anyone wants to put in a ticket they should. On that note, ochiosu if you do place a ticket regarding this issue please let me know the ticket ID and I will personally follow up on it. --Thanks 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted June 17, 2014 Share Posted June 17, 2014 Ryan, I assure you it was not my intention but yes, the smiley I used seems to indicate a little bit sarcasm. Please accept my apologies. As an additional note, I never had any complaint against the support tickets. All my tickets always have been responded in an acceptable time. Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.