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Promotions not working properly whmcs 5.2.14


drosendo

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Hi since we updated to this version 5.2.14, promotions stopped working, anyone else having issue?

 

I submit the order but it doesnt apply any promotion even though it is in promotion...

 

Step by step:

edu.pt -> has direct promotion

 

I go to buy and it shows the original price, after I still continue and finalize the buy, the email with the order and payment details come out with the original price not the promotional one.

 

PS: User doesnt need to insert "promocional code" in these cases...

 

Thnaks,

Davd

Edited by drosendo
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Davd,

 

I am not currently able to reproduce your report. On my stock 5.2.14 install I was able to create a promo code, pass it in the cart URL directly, and see that it applied on checkout.

 

I have checked with our tech analyst staff and they are not aware of anyone else reporting these kinds of issues with the promo codes. Please open a ticket with our tech support team so they can investigate this further and see if they can track down the particulars required to reproduce this issue so we can get it fixed.

 

Thanks,

 

Nate C

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