Sonu2007 Posted November 5, 2013 Share Posted November 5, 2013 WHMCS Version: 5.2.12 When try to modify staff account, it is keep giving following Validation Error, we are using correct password. "You must confirm your existing administrator password" 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted November 5, 2013 Share Posted November 5, 2013 Hello, There is an administration password you must enter to confirm the action you wish to take is accurate. It is above the submission button. 0 Quote Link to comment Share on other sites More sharing options...
Sonu2007 Posted November 5, 2013 Author Share Posted November 5, 2013 Yep tried like 100 times with correct password 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted November 5, 2013 Share Posted November 5, 2013 Can you submit a ticket? I'm unable to reproduce this -> please provide your ticket ID as well so i can go in and look for it. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
Sonu2007 Posted November 5, 2013 Author Share Posted November 5, 2013 Ticket #WVY-824506 0 Quote Link to comment Share on other sites More sharing options...
Shawn_Vudoo Posted November 10, 2013 Share Posted November 10, 2013 I am also facing a similar issue where I can not add a user as it just says "You must confirm your existing administrator password" even though the password is correct like Prahost. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.