FrankAU Posted October 25, 2013 Share Posted October 25, 2013 Anyone having this issue after the latest update to 5.2.12 from 5.2.10? Cronjob processed overnight (does all the things except when it comes to charge the invoices that are due (1 days before), it does not happen. I can see in the cronjob from last night 26/10/2013 02:00 Cron Job: Credit Card Payments Processed (0 Captured, 0 Failed) System 26/10/2013 02:00 Cron Job: Starting Processing Credit Card Charges System Had to do them manually this morning. Anyone? Link to comment Share on other sites More sharing options...
FrankAU Posted October 26, 2013 Author Share Posted October 26, 2013 Anyone with this specific issue? Link to comment Share on other sites More sharing options...
zoilodiaz Posted October 26, 2013 Share Posted October 26, 2013 hi, not in our side Link to comment Share on other sites More sharing options...
varnerific Posted October 26, 2013 Share Posted October 26, 2013 Our cards did not process either. 0 Credit Card Payments Processed (0 Failed) Cron Job: Credit Card Payments Processed (0 Captured, 0 Failed) Link to comment Share on other sites More sharing options...
FrankAU Posted October 26, 2013 Author Share Posted October 26, 2013 Our Issue was escalated to L2 Support as L1 could not solve the issue even with fresh install of 5.2.12 Suggest to open a ticket with them and mention this http://forum.whmcs.com/showthread.php?80651-Latest-Update-5-2-12-Credit-card-Payments-NOT-processed-on-Cron-Job Link to comment Share on other sites More sharing options...
DigitalEnigma Posted October 26, 2013 Share Posted October 26, 2013 Hi, We've also had this issue, I've rolled back the /includes/ccfunctions.php file so I could process batch payments this morning until a proper fix is supplied. Link to comment Share on other sites More sharing options...
scurrell Posted October 26, 2013 Share Posted October 26, 2013 Hi, We've also had this issue, I've rolled back the /includes/ccfunctions.php file so I could process batch payments this morning until a proper fix is supplied. Yep. Same here. Link to comment Share on other sites More sharing options...
jameshostit Posted October 26, 2013 Share Posted October 26, 2013 Hi, We're having the same issue here as of this morning lots of domain renewals have not been processed due to automatic payments not being processed on the cron. "Cron Job: Credit Card Payments Processed (0 Captured, 0 Failed)" Despite there being lots of outstanding invoices on accounts that have credit card information. James Link to comment Share on other sites More sharing options...
FrankAU Posted October 26, 2013 Author Share Posted October 26, 2013 contact support they have a patch (L2 Support) Link to comment Share on other sites More sharing options...
scurrell Posted October 26, 2013 Share Posted October 26, 2013 contact support they have a patch (L2 Support) Why can't they just patch the 5.2.12 patch so it works? Link to comment Share on other sites More sharing options...
BarrySDCA Posted October 26, 2013 Share Posted October 26, 2013 same here 0 Credit Card Payments Processed (0 Failed) Link to comment Share on other sites More sharing options...
malfunction Posted October 26, 2013 Share Posted October 26, 2013 Why can't they just patch the 5.2.12 patch so it works? I think they must be frightened of the spanking they will get on WHT when they release 5.2.13 only a couple days after 5.2.12. Seems like they are just making more work for themselves as everyone now has to open tickets to get patches for non-working ticket attachments, non-working card processing etc. Makes no sense to me. Link to comment Share on other sites More sharing options...
BarrySDCA Posted October 27, 2013 Share Posted October 27, 2013 ya well processing hundreds of due invoices after two days is already getting old Link to comment Share on other sites More sharing options...
jclarke Posted October 27, 2013 Share Posted October 27, 2013 I am having the same issues across all my WHMCS instances as well, waiting for a patch from WHMCS. Link to comment Share on other sites More sharing options...
msaunders Posted October 28, 2013 Share Posted October 28, 2013 Yes I am also having the same issue . Has a patch been released ? Tks M Link to comment Share on other sites More sharing options...
Damo Posted October 28, 2013 Share Posted October 28, 2013 You can get an updated file by opening a ticket. Link to comment Share on other sites More sharing options...
jclarke Posted October 28, 2013 Share Posted October 28, 2013 I opened a ticket many hours ago but I haven't gotten a response yet, this is such a critical issue, I'm not sure why they wouldn't release this patch publicity. Link to comment Share on other sites More sharing options...
ivaserver Posted October 28, 2013 Share Posted October 28, 2013 You can get an updated file by opening a ticket. I have opened a ticket but no response as yet, do you have the necessary patch files? Link to comment Share on other sites More sharing options...
SeanP Posted October 28, 2013 Share Posted October 28, 2013 (edited) They just responded to my ticket. Got the patch. Edited October 28, 2013 by SeanP Link to comment Share on other sites More sharing options...
ResellerChoice Posted October 28, 2013 Share Posted October 28, 2013 2 days without a support ticket update: #BEK-847577 I also see that staff apparently has time to answer other forum posts but not tickets... nice Link to comment Share on other sites More sharing options...
jclarke Posted October 28, 2013 Share Posted October 28, 2013 WHMCS replied with a patch which appears to have corrected the problem. Link to comment Share on other sites More sharing options...
ivaserver Posted October 28, 2013 Share Posted October 28, 2013 Just got my ticket answered with patch attached. Link to comment Share on other sites More sharing options...
Innerplanet Posted October 28, 2013 Share Posted October 28, 2013 Yes having the same issues here as well. So there is a patch for this? Will submit a ticket now. Link to comment Share on other sites More sharing options...
Barko Posted October 28, 2013 Share Posted October 28, 2013 Same - ticket open and waiting... Link to comment Share on other sites More sharing options...
wiredgorilla Posted October 28, 2013 Share Posted October 28, 2013 same same ! Link to comment Share on other sites More sharing options...
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