DennisHermannsen Posted July 10, 2013 Share Posted July 10, 2013 Hi, We've been having this weird problem for a long time now. Most of our mail templates are listen multiple times. Many of the same templates are shown 2 times. If we edit one of the templates, the other template will be edited as well. What can cause this? We got rid of the problem once (I think), but now it's back... 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted July 11, 2013 Author Share Posted July 11, 2013 Anybody who know a solution? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 11, 2013 Share Posted July 11, 2013 two thoughts... 1. have you had a look in the database to see whether there are actually two copies of each template in there ? 2. are they both in the same language, or is one English and the other Danish (or whatever) ? 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted July 13, 2013 Author Share Posted July 13, 2013 It seems like there's only one of each in the database. All the templates that are listed multiple times is completely the same. The only thing different id the ID. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 17, 2013 WHMCS Support Manager Share Posted July 17, 2013 Hi, It shouldn't cause a problem having duplicates, but if you want to keep things tidy then deleting the duplicates directly from the tblemailtempaltes table of your database shouldn't cause a problem. Just keep the template with the lower ID number. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted September 11, 2013 Author Share Posted September 11, 2013 Thanks for the help. 0 Quote Link to comment Share on other sites More sharing options...
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