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WHMCS Live Chat V4


vgarcia620

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Just got this from WHMCS

 

Hi,

 

Sorry, we don't have an ETA as yet - thanks for your patience, an announcement via the forum, blog and twitter will be made when it's released.

 

If you have any other questions, please feel free to contact us again!

 

Regards,

 

Don R.

WHMCS Support Staff Member

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i'm going to HostBill, sick of this nonsense. 4 year-old unfixed massive bugs, painfully ugly UI, live chat addon months behind... HostBill has livechat built-in already and nice UI and critical features WHMCS should have but doesn't. to hell with WHMCS, good luck with the cPanel bullshite.

 

what bugs, i have used the live chat and have had no major bugs and any issues have been sorted quickly either by WHMCS or Stardevelop direct. the livechat is not months behind

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what bugs, i have used the live chat and have had no major bugs and any issues have been sorted quickly either by WHMCS or Stardevelop direct. the livechat is not months behind

 

We have tried the WHMCS live chat quite a few times and the only issues we say was the windows app crashing constantly.

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Only thing I have a problem is with updates being released, they take a forever to release the update once Stardevelop does. I will be switching to another live chat software myself. Stardevelop says the update has already been sent to WHMCS for some time but they just have not uploaded it yet.

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Only thing I have a problem is with updates being released, they take a forever to release the update once Stardevelop does. I will be switching to another live chat software myself. Stardevelop says the update has already been sent to WHMCS for some time but they just have not uploaded it yet.

 

maybe once WHMCS get the update from Stardevelop they have to do some work on it so it integrates with WHMCS

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maybe once WHMCS get the update from Stardevelop they have to do some work on it so it integrates with WHMCS

 

Well it would be nice if WHMCS advised us the reasons of the delays. I also have issues with v3 of Live Chat, Chat window doesn't open on home page and when I click log out Live Chat still shows as online. :/ Maybe its how I have integrated Live Chat with WHMCS, I don't know.

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Well it would be nice if WHMCS advised us the reasons of the delays. I also have issues with v3 of Live Chat, Chat window doesn't open on home page and when I click log out Live Chat still shows as online. :/ Maybe its how I have integrated Live Chat with WHMCS, I don't know.

 

yes it would be nice. regarding your issues with v3, may i suggest you contact Stardevelop direct (http://livehelp.stardevelop.com/) use theior online chat even if it shows offline leave a message and they will contact you within 24 hours

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Patience might be a virtue John, but in my case, this is not a priesthood!

I uploaded the new version almost a week ago and something went wrong during the upgrade with the licensing recognition.

My ticket with you (#600163) is already opened for 5 days without any answer.

Any attention will be really appreciated. :)

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