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A customer has just sent us a transfer order with an authorisation code for a .uk domain so how do we process this via WHMCS Nominet module

 

Cheers

Neil

 

Neill,

I haven't looked at the new Nominet module, but I would seriously hope that you don't have to do anything manual at all. I'm hoping that is confirmed by someone.

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A customer has just sent us a transfer order with an authorisation code for a .uk domain so how do we process this via WHMCS Nominet module

 

Cheers

Neil

 

There is no transfer code with .uk domains. I assume you're using someone like NetEarthOne and not Nominet directly, in which case the code would need to be entered within your NetEarthOne panel.

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a .uk domain would not generate any EPP code as these are not required for any .uk domains no matter who you use

 

No we are a Nominet tag holder, I had heard that IPSTAG was being ditched and that coupled with a customer ticket on 4th May, saying only had an auth code, I added 2 and 2 together and got 5 :) so we have told client to use our tag as normal

 

On a seperate note regarding the updated Nominet module, we are getting 'Command Syntax Error' on renewals, anyone else still getting this? I hav sent a support ticket in so hopefully get a fix soon.

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Thanks for the renewal fix, that solved our problems. However we are still getting a "command syntax error" when trying to update whois details.

 

Any chance we could get the unencrypted source code of just this page please? Would help us out greatly.

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Hi

 

We are still getting the sytax error when trying to update the contact details. Changing nameservers is fine, but currently we have to log in to Nominet to make any customer changes.

 

Its a real pain. as the error is in the admin sevtion as well

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Can anyone check this and confirm please?

 

We don't charge anything for the transfer IN of UK domains. However, when I checked this page:

 

domainchecker.php?search=bulktransfer

 

it shows the price of registration/renewal (for each of the 1-10 years) for transferring in a domain for a UK domains. For a .com domain, it shows the correct price. (which for us is the same as a 1 year renewal).

 

I have tried setting the prices in the transfer column for uk domains to both 0.00 and -1.00 but it still shows the registration/renewal price in the bulk transfer page.

 

However, on the normal cart.php?a=add&domain=transfer page, it works as expected. This issue seems to be related only to the bulktransfer page. Does anyone else see this?

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Also, I notice this on Nominet's site:

Please note the expiry date of a domain can not be more than 10 years in the future.

 

E.g. if a domain already has an expiry date that is 2 years in the future, it can only be renewed for a maximum of 8 years, giving a total of 10 years.

 

In other words, a UK domain can be renewed at anytime up to a maximum of 10 years in advance. ie, it could be 5 years before the renewal date, and I can renew it for another 5 years. (I have just done this directly on the Nominet registrars site with my main domain)

 

Yet, when I login as a client to WHMCS and go my domain renewals page, if I go to perform the same action above, I see this:

 

Minimum Advance Renewal is 180 Days

 

I think there's a few things still need ironed out on this new Nominet system.

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Hi Si,

 

I reported the same issue with the WHMCS manual renewals, I also pointed out that it lets users add more years than would be allowable if the domain for example had 5 years in it the user should only be offered the ability to add 5 more years maximum.

 

Hopefully they will address this in 5.1.

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Hi Si,

 

I reported the same issue with the WHMCS manual renewals, I also pointed out that it lets users add more years than would be allowable if the domain for example had 5 years in it the user should only be offered the ability to add 5 more years maximum.

 

Hopefully they will address this in 5.1.

 

Anyone comment on whether this has been addressed in the latest beta release?

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In other words, a UK domain can be renewed at anytime up to a maximum of 10 years in advance. ie, it could be 5 years before the renewal date, and I can renew it for another 5 years. (I have just done this directly on the Nominet registrars site with my main domain)

Not quite, you can only renew for 9 years on any domain that has any time left, but more-or-less correct - the total time on a domain from today *after* processing the renewal must be 10 years or less.

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Not quite, you can only renew for 9 years on any domain that has any time left, but more-or-less correct - the total time on a domain from today *after* processing the renewal must be 10 years or less.

 

Pedantic - but nonetheless it needs sorted.

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  • WHMCS CEO

Hi,

 

You simply need to add the following line to your WHMCS configuration file to override the previous rules on renewals of .UK domains until our next update is released:

 

$DomainRenewalMinimums = array('.co.uk'=>'1000','.org.uk'=>'1000','.me.uk'=>'1000');

 

You can also do the same for $DomainRenewalGracePeriods if required. More info can be found in our docs here: http://docs.whmcs.com/Domains_Configuration#Customising_Domain_Renewal_Restrictions

 

Matt

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Hi,

 

You simply need to add the following line to your WHMCS configuration file to override the previous rules on renewals of .UK domains until our next update is released:

 

$DomainRenewalMinimums = array('.co.uk'=>'1000','.org.uk'=>'1000','.me.uk'=>'1000');

 

You can also do the same for $DomainRenewalGracePeriods if required. More info can be found in our docs here: http://docs.whmcs.com/Domains_Configuration#Customising_Domain_Renewal_Restrictions

 

Matt

 

Hi Matt,

Thanks for this. It's not the renewal minimums or grace period that concern me though at the minute. It's having the system allow for each domain to be renewed only for the allowable period up to the max 10 years from the current renewal date for that domain.

 

Thanks

 

Si

 

P.S. Glad to know there is an update coming.

Edited by Si
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  • WHMCS CEO

Ok yep sure, but in the meantime doing that will permit clients to at least order renewals for more than the 180 days in advance that was previously allowed by Nominet until 1st May. Chances are users probably won't be ordering 10 years very often I would have thought, so at least it makes the 2,3,4,5 years etc... possible immediately.

 

Matt

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Any plans to add the setting of the min-len etc to the db in setup rather than having all these in the configuration.php ...

 

$DomainMinLengthRestrictions[".co.uk"] = 1;

$DomainMaxLengthRestrictions[".co.uk"] = 63;

$DomainRenewalGracePeriods[".co.uk"] = 23;

$DomainRenewalRedemptionPeriods[".co.uk"] = 30;

$DomainMinLengthRestrictions[".org.uk"] = 1;

$DomainMaxLengthRestrictions[".org.uk"] = 63;

$DomainRenewalGracePeriods[".org.uk"] = 23;

$DomainRenewalRedemptionPeriods[".org.uk"] = 30;

$DomainMinLengthRestrictions[".me.uk"] = 1;

$DomainMaxLengthRestrictions[".me.uk"] = 63;

$DomainRenewalGracePeriods[".me.uk"] = 23;

$DomainRenewalRedemptionPeriods[".me.uk"] = 30;

$DomainMinLengthRestrictions[".ltd.uk"] = 3;

$DomainMaxLengthRestrictions[".ltd.uk"] = 63;

$DomainRenewalGracePeriods[".ltd.uk"] = 23;

$DomainRenewalRedemptionPeriods[".ltd.uk"] = 30;

$DomainMinLengthRestrictions[".plc.uk"] = 3;

$DomainMaxLengthRestrictions[".plc.uk"] = 63;

$DomainRenewalGracePeriods[".plc.uk"] = 23;

$DomainRenewalRedemptionPeriods[".plc.uk"] = 30;

$DomainMinLengthRestrictions[".net.uk"] = 3;

$DomainMaxLengthRestrictions[".net.uk"] = 63;

$DomainRenewalGracePeriods[".net.uk"] = 23;

$DomainRenewalRedemptionPeriods[".net.uk"] = 30;

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  • 1 month later...

has this been updated in 5.1.2 ?

 

I just had a customer order a .co.uk domain renewal 1 month and 6 days before the renewal date and select 10 years.

 

The system allowed him to do it. (5.1)

 

Yes, this line is in my config file: (as provided by Matt)

$DomainRenewalMinimums = array('.co.uk'=>'1000','.org.uk'=>'1000','.me.uk'=>'1000');

 

The domain renewal failed (obviously) and then the system raised another invoice a few days later and for another 10 years. Very confused customer.

 

We have had to manually renew the domain for 9 years and made a note that the day after the original renewal date we can then add the final 10th year on to it.

 

This needs a proper solution.

Edited by Si
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  • 2 weeks later...

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