sonoracomm Posted January 13, 2012 Share Posted January 13, 2012 I mistakenly posted this in "General Discussion", sorry. I'll try here. I apologize if this has been asked and answered but the search function on this forum sucks and I refuse to read 400 posts. Can someone tell me what the "Generate Due Invoices" on the Summary tab of a client does? I would like it to generate and or (it appears to give a choice) send due invoices so I could either have the system send them or have them to send via an eamail I create. That is what it seems it should do. I have tested with a test account and all I ever get is "0 invoices created" and nothing happens. Does it do anything for anyone and if so what? Edit: I looked in the documentation and couldn't find anything either. Don't get me started 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 13, 2012 Share Posted January 13, 2012 (edited) First thing you have are the products and expiry dates Next you have the cronjob, and once an expiry date is reached the invoices are created and sent to the client, depending on the settings on frequency prior to expiry All of the above takes a little time to setup and the instructions have to be followed, in the right hand column : http://docs.whmcs.com/Main_Page As yet I have not had to use the "Generate Due Invoices" link / facility I agree, this is not covered very well or explicitly in the documentation I assume it is used where there is no cronjob and you want to manually create the invoices, from the settings above Providing you receive the cronjob email confirmation, then there should be no need to use it I have however had a few occasions where the cronjob has not run, so use the URL directly As you are still testing set the expiry date to 30 days from today on the product Now go to Setup -> Automation -> Billing Settings and set : Invoice Generation to XX (I use 28 days) Invoice Unpaid reminder to XX (I use 7 days) Add Late Fee Days to XX (I use 1 days) scroll down to Domain Reminder, if you will be using these and replicate the above I would also recommend ticking the box for Update Usage Statistics This will appear below the above on cronjob email Now click on "Generate Due Invoices" As the initial date is 30 days, none will be created Amend the expiry date to 27 days in the product, and repeat This should now create an invoice Edited January 13, 2012 by m8internet 0 Quote Link to comment Share on other sites More sharing options...
sonoracomm Posted January 13, 2012 Author Share Posted January 13, 2012 Thanks for the answer. I supposed it would work as you suggest but not do what I wanted. Thanks again. 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 13, 2012 Share Posted January 13, 2012 I supposed it would work as you suggest but not do what I wanted The above is what it is supposed to do, as per the documentation Could you elaborate on what you want it do then? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 13, 2012 Share Posted January 13, 2012 the search function on this forum sucks and I refuse to read 400 posts. Next time try it just as you'd posted it here: "Generate Due Invoices", including the quotes. Returns 68 hits, yours included (deleted the other, as one is enough). 0 Quote Link to comment Share on other sites More sharing options...
snake Posted October 30, 2020 Share Posted October 30, 2020 where exactly is this "generate invoices" option. I came across it once by accident, but now I cannot find it. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 30, 2020 Share Posted October 30, 2020 it's in the sidebar of the admin area opening page. 0 Quote Link to comment Share on other sites More sharing options...
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