Jump to content

alinford

Member
 View Profile  See their activity

  • Posts

    213

  • Joined

  • Last visited

 Content Type 

Everything posted by alinford

  1. alinford
    I refuse to believe that anyone asked for this change, and if they did, it should be an admin setting. The change request list has things from 6 years ago that would actually help our business, but instead WHMCS spends time removing a feature and makes it more difficult to help customers. SMH...
  2. alinford
    Just updated from v7.5 to the latest v8.5, and there does not seem to be an option to manually update a client's password. Is this no longer an option, or am I just not seeing it. I do see the password reset option to send a password reset email, but no option to manually just change the password.
  3. alinford
    If there is an invoice with multiple domains, does the same PayPal subscription ID get added to all the domains in the invoice, or to just one of them?
  4. alinford
    If the client cancels the service inside WHMCS, does WHMCS automatically cancel the PayPal subscription? If the client disables automatic billing, does WHMCS automatically pause the PayPal subscription? I do not see a configuration option for "Force Subscriptions" is WHMCS
  5. alinford
    The question I am trying to answer is for domains, is there an option to select to not autorenew or setup a Paypal subscription?
  6. alinford
    How does the system offer clients the subscription option during checkout when ordering a recurring product? Does it automatically setup the subscription, and then they have to opt out, or what?
  7. alinford
    Were you able to get this done? What issues did you have?
  8. alinford
    I checked several tables, and cannot figure out which table is storing the Default Pay Method. Does anyone know?
  9. alinford
    This seems to no longer be working with the update to 7.21 Any ideas?
  10. alinford
    I am using the Six theme. I do not see anything in the admin log, and the error log is just listing it as a smarty error, but not saying where it is coming from. Here is the full error: PHP Notice: Undefined property: WHMCS\Smarty:_tpl_vars in /home/USER/public_html/whmcs/vendor/smarty/smarty/libs/Smarty.class.php on line 1358
  11. alinford
    I am getting this error: Notice: Undefined property: WHMCS\Smarty:_tpl_vars I understand that this is due to the newer Smarty version, but cannot find the file or the code causing the error. Is there a way to find which file is causing the error?
  12. alinford
    Thanks, Austin
  13. alinford
    Anyone have the WHOIS info for .GAME? I tried .game|whois.nic.game|Domain not found, but that did not work.
  14. alinford
    I tried a bunch of permutations, and thought that was one of them, but obviously not. Thank You!
  15. alinford
    Anyone know the WHOIS server for .GAMES?
  16. alinford
    When updating from v5 to v6, will the web20cart and default template still work? Long term, I will move away from them, but do I need to move from them before updating?
  17. alinford
    Does anyone know of a way to bill via WHMCS when a client enables a plugin in cPanel?
  18. alinford
    Are the columns on the client summary page sortable?
  19. alinford
    ** FIXED ** (Issue was due to Local php.ini) WHMCS v5.3.10 I am having an issue with the autorenewals going through the Cron. This does not happen on manual orders. This started a couple of days ago after moving to a new server. WHMCS was migrated directly over from the previous server using root transfer, with no settings being changed. Timezone settings on both servers are the same. Any idea what setting on the server or in WHMCS could be causing this? The client is receiving a notice that the Credit Card Payment Failed. When I check the status of the invoice, it says Unpaid. When I check the Gateway log, it has an Error - "A duplicate transaction has been submitted". There is no successful transaction in the Gateway log for the invoice, only the Error. When I check at Authorize.net, it shows a successful transaction for the invoice in their system.
  20. alinford
    With the v5.3.10 update, WHMCS has added a Transfer Completed Email. Great idea, but really bad rollout!!! 2 Issues: The default state for the new Transfer Completed Email is enabled. A new email that goes out to clients should default to disabled so that we have a chance to take a look, edit, brand, etc. Clients that completed transfers 10 years ago ago just received Completed Transfer emails. Not even sure how to address this other than could someone please test things before releasing them?
  21. alinford
    Same error for me on domainchecker.php, but only when logged in. I can get rid of the error by changing the CAPTCHA option to Default instead of reCAPTCHA. This started after upgrade to v5.3.8. I am running PHP v5.4.30
  22. alinford
    v5.3.8 was supposed to have a fix for this, but it is still broken. To duplicate: Login as a client Go to Domains / My Domains Check box next to a domain Use the bulk update option to edit contact information Select one of the contacts from the dropdown and click save Always shows an error
  23. alinford
    This has been an issue for 6 months (Case #3761), but it looks like 5.3.8 has a fix.
  24. alinford
    When using the drop to select a current contact on the bulk contact update page, the system errors out. Are others seeing this?
  25. alinford
    He can if your portal is on a different server than your client's site.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated

  I accept