snofire
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Everything posted by snofire
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Xtream Codes Remove Customer Notes
snofire replied to snofire's topic in Admin & Configuration Questions
Where do you change the automation module identifier. Running 8.0.2 -
When a new service is created for a user in xtream it puts notes in there accoount (WHMCS:xxxxx) . Does anyone know how or where to remove this from being created?
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Notification ticket or email has been opened by the customer
snofire replied to komir's topic in Third Party Add-ons
I am aware that they have now stopped development. I contacted them before that was made public. -
Notification ticket or email has been opened by the customer
snofire replied to komir's topic in Third Party Add-ons
WhmcsTricks Email Status is what worked before but now does not. -
I understand. I just feel this is a step back from the admins ability to service the customer and their accounts if they have problems. Well hopefully they take feedback and make some changes for the better.
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@brian! I believe they were logged before and showed in the EMAIL tab but they do not now in 8.0. For resetting the password sure I can put the users email address in so it sends them the link but I can't then reset the password for them and there is no log in their EMAIL tab to look at. I understand they want to secure things but yet I can see a users full CC information so I think that would be more damaging then a reset password problem. That would more of a InfoSEC problem for the CC info to be visible.
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Notification ticket or email has been opened by the customer
snofire replied to komir's topic in Third Party Add-ons
I had this addon before and it does not work in 8.0 . I opened a ticket with them and they came back saying they haven't even tried 8.0 yet. -
When is 8.15.2 coming out that we get this back?
- 97 replies
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- password
- passwordreset
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I dislike on this change from 7.6 to 8 on how reseting a password is along with no verification that the email was sent to the user in the Emails portion of their profile. When looking in myPHPAdmin in the tblusers and find the user the password that is set for them isn't in there. It a bunch of numbers and letters. Is there a way we can reset this in there that it sticks? I tried testing with one and changing the password made no difference.
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RESOLVED Unable to remove created users
snofire replied to ThemeMetro's topic in Troubleshooting Issues
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PayPal Basic still unpaid after payment
snofire replied to mauwiks's topic in Admin & Configuration Questions
Ok will give it a shot but this started happening before upgrading WHMCS. -
PayPal Basic still unpaid after payment
snofire replied to mauwiks's topic in Admin & Configuration Questions
Mine started when I was still on 7.6.1 and continued into 8.0.2 . I just tried what you said and will see what happens. -
PayPal Basic still unpaid after payment
snofire replied to mauwiks's topic in Admin & Configuration Questions
I basically started running into this issue the other day. Nothing is showing in Gateway logs and I have made all the changes WHMCS admins requested in the ticket I have with them. Just doesn't make sense why this would just change. I basically started running into this issue the other day. Nothing is showing in Gateway logs and I have made all the changes WHMCS admins requested in the ticket I have with them. Just doesn't make sense why this would just change. It was hit/miss yesterday after some changes but now nothing works after doing all what is documented. Paypal isn't communicating at all with the panel. -
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Hi Chris, Just checked Gateway Logs and there is nothing in there on why it failed, only showing successful transactions.
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Chris, can you tell me where to find this log? I"m not seeing it in the panel.
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@ChrisD I have not, can you tell me where it's located? Then I will post one
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Hi. I am running into an error that I cant seem to fix. After the person makes their selection and continues on from the shopping cart to paypal, it will start to direct them to Payl and then they get "Sorry, we can’t complete your purchase at this time Please return to the merchant and choose another way to pay." This is happening the majority of the time from US and Canadian users. I've went over settings that other people I know have that are working fine but we can't figure this out on mine.
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Thank you guys!! I was able to modify what you stated.
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Hello everyone. I'm very new to WHCMS so trying to do as much research as I can but need some assistance on this. On the main page before a user logs in at the homepage there are menu options up top that I want to Hide. Everything I'm finding as a hook pertains to being in the client area. Also side question on where do we find the main page php to modify any words or anything (ie. What would you like to do today?)
