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24x7cloudservermanagement

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Everything posted by 24x7cloudservermanagement

  1. if you are in cpanel based hosting environment , then the ownership of the folders and files are wrong. The ownership must be of the domain user. If you are in non cpanel environment then the ownership should be of apache user.
  2. Using IMAP is always preferred however you will need the delete the mails yourself after a certain period of time OR if you dont need them.
  3. Try to recompile pdo_mysql through easy apache. Locate the php.ini file which is generally located at /usr/local/lib , open the file to check if the module is configured properly there.
  4. Follow the below URL to reset the password. https://docs.whmcs.com/FAQs
  5. Is it a recurring service that you are looking to sell or a one time product sale ? WHMCS can be used to sale other products too , its not just limited to the hosting.
  6. Follow the below link for more information on how to fix the things. https://docs.whmcs.com/Email_Piping:_Google_Apps
  7. If you are looking for a scalable solution then cloud is what you need, You might consider amazon , google cloud or Digital Ocean however before you try these cloud solution make sure you are aware of there billing procedures.
  8. Try to do the transfer from the registrar domain portal itself instead of doing from whmcs and then check for the error.
  9. Check the exim logs at /var/log/exim_mainlog while sending the mail and it will give you an idea of whats happening
  10. No doubt Chatstack is recommended , however keeping the live chat seperated is what I will recommend.
  11. You may need to hire a Whmcs customization expert to do this task as its completely customized. Try contacting third party whmcs module providers and they will be able to help you out.
  12. are you using both email adddresses for email piping in whmcs ? .. this is quite confusing and actually wrong set up. You should use just a single googlemail ID and create aliases of it.
  13. You can create the invoices manually for the past period , not sure if Auto invoicing would work
  14. You can use whmcs to sale any product online. Its not just limited to web services or servers. Using the addons and modules you can automate the provisioning etc..
  15. what servers are they .. cpanel hosting servers or solusvm ? Upgrade should not create such issues
  16. Please share the information on how you got the issues fixed ... it will help other members if they came across with such issues again.
  17. Oh yes .. right that will be the most important thing to do. Thanks for your input chris.
  18. It looks like the theme is causing the issue , make sure you have properly configured the variables. variables are case sensitive. OR Try changing the theme and then check.
  19. Try configuring your Google apps account with less secure apps .. You can follow the below URL for the instructions. https://support.google.com/accounts/answer/6010255?hl=en
  20. If you have root access of the server where the whmcs is hosted simply rename the folder , and make the necessary changes in product sign up URLs.
  21. one of our clients looking to migrate to WHMCS from their customized billing system which is developed in house. Can some one help with it here on how that can be accomplished ?
  22. did you checked the activity logs in whmcs to see what exactly is failing while the account is being created ?
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