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natanet

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Everything posted by natanet

  1. natanet
    until now this kind of issue still the same with the latest whmcs. any solution? only change the hostname to something else then process the domain manually?
  2. natanet
    i am looking this feature as well do we have in the latest version? or any other solution?
  3. natanet
    same problem.. only when open: domain registration so strange.. after shorting the domain.. then when open that page..it always took too long wait..
  4. natanet
    my whmcs Version: 8.5.1 work normally. meanwhile whmcs 7.10.3 not
  5. natanet
    whmcs 8.6 should normal i guess..
  6. natanet
    what whmcs version are u using?
  7. natanet
    anybody face similar issue?
  8. natanet
    helo we just realized that whmcs previous version like 7.10.3 cant select the checkbox if the browser using "desktop site".. in this case, we have to switch "request mobile site" then it will work. any idea or hotfix for this case? thanks
  9. natanet
    even the default nameserver is already there.. if the customer remove ns1 and ns2.. yes error will occur.. so the solution might be edit the template tpl and add required=true for each nameserver field
  10. natanet
    helo when we create a new article or knowledgebase, how do we generate sitemap as well? do they have external plugin to achieve that? also which sitemap format that suit for this ? as far as know there are 2 type: sitemap.xml and sitemap.txt appreciate your help
  11. natanet
    thanks your solution.. however do u know how do we put together google ads + google analytics ? best practice please.. {literal} <script async src="https://www.googletagmanager.com/gtag/js?id=UA-xxxx-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-xxxx-1'); gtag('config', 'AW-yyyy'); </script> {/literal} is it like that?
  12. natanet
    i am also looking this solution actually.. this sample for our google ads code and need to put inside <head> <script async src="https://www.googletagmanager.com/gtag/js?id=AW-xxxxxx"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'AW-xxxxx'); </script> when i put in header.tpl inside <head> tag.. and seems the whmcs structure become messy any idea?
  13. natanet
    u can go there..
  14. natanet
    update: after perform "optimise tables", yes the size is reduced a lot.. thanks
  15. natanet
    helo when i check to database status. i can see many tables , number of rows and size of each table. but when i perform "system cleanup", for example delete "Prune Saved Emails" tblemails 24309 664244.83 Kb only number of rows reduced but the size still same.. why? i check in the daily database backup yes the size decreased.. but in the "database status" seems the size still same.. also if we perform "optimise tables", does that method will reduce the size of database?
  16. natanet
    helo i just realized that whmcs 7.9.2 (LTS) has a bug related to add fund. how do we replicate the issue: create a new add fund invoice (assume value is 10000) open the invoice and add payment enter the payment value (enter value 10123) check your balance.. only 123 was added , the main balance 10000 is missing.. do u have any similar issue? any hot fix for this case? need help note: i just found this case: does this issue similar with mine? if yes then please provide me the hotfix . thanks
  17. natanet
    sometime i also face error during upgrade.. and the solution need to create folder whmcs in /path/to/whmcs/vendor/ and create whmcs folder thanks
  18. natanet

    WHMCS slow

    natanet replied to ruchi's topic in Using WHMCS

    or maybe your server is slow? io speed slow? internet connection slow?
  19. natanet
    haha okay.. thanks
  20. natanet
    after some time.. officially this is a bug from whmcs 7.4.2 Case ID CORE-12123
  21. natanet
    product addon with cpanel and server group A: whm package is 1,2,3 and we change server gorup B: whm package still the same 1,2,3 <--- this is a bug.. it should be something else 5,6,7 for example. hope anybody here can understand and mark as a bug
  22. natanet
    whmcs 7.4.2 has a bug when create new product addon. the id protection price will be set to 0. haha. so strange.. another issue that i face is when : Product Addons - Create New Addon -> module setting: then choose cpanel and server group. the whm package does not load properly.. the correct package does not load.. seems they show wrong package name.. meanwhile in the production/service -> module setting : work as expected..
  23. natanet
    yes when doing upgrade from whmcs 7.2.3 to 7.4.2 , the cron script does not replace with new one.. then i replace manually with cron.php 7.4.2 but the email report from whmcs cron still showing wrong report.. they only count overdue.. and ignore invoice reminders.. any idea?
  24. natanet
    helo previously i use whmcs 7.2.3 and yes that is confirm there is a bug related to "Invoice & Overdue Reminders show wrong number" according to suport staff. the issue is solved in whmcs 7.4.2 said him/her.. however after upgrade whmcs 7.4.2, the issue still present. here i describe the issue more detail: whmcs has menu called "automation status" and they send whmcs cron email every day to my email as well. we notice about "Invoice & Overdue Reminders", in whmcs email cron said only count overdue reminders , meanwhile in "automation status" count both overdue and invoice reminder. according to the log, the correct one is the data provided by "automation status". here is the example: from log said that number of overdue is: 5 and number of invoice reminders is: 7 (then the total invoice reminder and overdue should be 12). in fact, from automation status menu said 12 and this is correct.. meanwhile from whmcs email cron said only 5 (which is only count overdue and ignore about invoice reminder). i have open this case to their support via ticket and seems their support not read carefully what i explain.. about license,,,about evidence that the whmsc cron email originally from that server.. really disappointed with their support.. they are not an expert..and just reply message without common sense ( like a machine).. hope anybody can help and confirm this is still a bug from whmcs 7.4.2 if somebody from internal whmcs ask ticket number: here is the ticket id: #JYK-610253 thanks
  25. natanet
    automatic renewal would not be disabled since the user paid the invoice or they have existing balance
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