Syfonic Posted August 20, 2009 Share Posted August 20, 2009 What should my PayPal IPN be set to? The wiki says it should be left blank. However, when I go to the PayPal payment gateway within WHMCS it says "(You need to enable IPN in your account and set the URL to http://www.syfonic.com/customer)" 0 Quote Link to comment Share on other sites More sharing options...
D9Hosting Posted August 20, 2009 Share Posted August 20, 2009 You don't need to set the IPN URL, the notify_url variable is automatically sent when a payment is made. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 20, 2009 WHMCS Support Manager Share Posted August 20, 2009 It also says As of April 2009, PayPal have removed the ability to leave the callback URL blank and so you must now set it to an url. It's not important what URL you use. I've removed the bit about leaving it blank to avoid confusion. 0 Quote Link to comment Share on other sites More sharing options...
Syfonic Posted August 20, 2009 Author Share Posted August 20, 2009 For some reason, when a user pays the invoice it is not showing up as being paid. What could be the cause of this? 0 Quote Link to comment Share on other sites More sharing options...
mysmallbizu Posted August 20, 2009 Share Posted August 20, 2009 I'm having the same issue with paypal subscriptions successfully completing BUT my whmcs install does not apply the captured payment to the existing invoice for the client... 0 Quote Link to comment Share on other sites More sharing options...
Syfonic Posted August 20, 2009 Author Share Posted August 20, 2009 Can someone tell me what I've done wrong? My payments are not being marked as complete... 0 Quote Link to comment Share on other sites More sharing options...
BitPath Posted September 5, 2009 Share Posted September 5, 2009 Was there any update to this? We changed our WHMCS install url and now subscription payments aren't properly posted. Any help? -Robert 0 Quote Link to comment Share on other sites More sharing options...
Damainman Posted September 15, 2009 Share Posted September 15, 2009 have any of u resolved this? 0 Quote Link to comment Share on other sites More sharing options...
JofleyUK Posted September 16, 2009 Share Posted September 16, 2009 Was there any update to this? We changed our WHMCS install url and now subscription payments aren't properly posted. Any help? -Robert NO NO NO, dont do that!! It assumes you are using a different payment client and the HASH used for the subscriptions will be wrong. Sorry... 0 Quote Link to comment Share on other sites More sharing options...
JofleyUK Posted September 16, 2009 Share Posted September 16, 2009 Can someone tell me what I've done wrong? My payments are not being marked as complete... You must log into Paypal, click on "Profile" and then "Instant Payment Notification", in there "Enable IPN", it will then ask for the URL, this is the one given to you from the WHMCS admin area under you payment gateway settings; http://www.syfonic.com/customer Set that up and you will be flying. 0 Quote Link to comment Share on other sites More sharing options...
Kriszx Posted September 16, 2009 Share Posted September 16, 2009 Edit: answered 0 Quote Link to comment Share on other sites More sharing options...
Convergence Posted May 3, 2010 Share Posted May 3, 2010 Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://www.mymainwebsitename.com If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal Just received the above email from PayPal. Here's our problem: We have TWO installs of WHMCS and use our Business PayPal account on numerous other websites we operate. - What URL should I put in our "Notification URL" in our "Instant Payment Notification (IPN)" settings? Since we operate more than WHMCS license - we're lost... Thanks for your help! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 4, 2010 WHMCS Support Manager Share Posted May 4, 2010 The URL entered at PayPal isn't important, we used to advise it be left blank until PayPal put a stop to that. WHMCS automatically sends the correct IPN URL with each payment. My theory about this error is that it's being caused by a subscription payment that WHMCS cannot identify which client it belongs to and therefore fails. You can check History > IPN History in your PayPal account for more information. 0 Quote Link to comment Share on other sites More sharing options...
Convergence Posted May 4, 2010 Share Posted May 4, 2010 The URL entered at PayPal isn't important, we used to advise it be left blank until PayPal put a stop to that. WHMCS automatically sends the correct IPN URL with each payment. My theory about this error is that it's being caused by a subscription payment that WHMCS cannot identify which client it belongs to and therefore fails. You can check History > IPN History in your PayPal account for more information. Hi John, Thanks for your reply. This makes total sense now. As we have about 12+ customers who had subscriptions with us through PayPal for years before we started using WHMCS - since they were such long time customers, we didn't want to bother them or go through the hassle of bothering them to cancel their subscription and start a new one through WHMCS. I guess an email is in order telling them we need them to migrate to our "new" system. We'll tell them we will cancel their current subscription with PayPal, and when they get their next invoice notification via email, to create a new subscription. Unless anyone else has another suggestion Thanks again, John! 0 Quote Link to comment Share on other sites More sharing options...
Convergence Posted June 29, 2010 Share Posted June 29, 2010 Greetings, Last invoice paid by my customer through WHMCS has resulted in the IPN email warning. Here's potentially what triggered that. Transaction before that was NOT thru WHMCS but an old paypal subscription we missed cancelling. That triggered an IPN email warning. Next transaction WAS through WHMCS - where we did get the warning. Ideas? 0 Quote Link to comment Share on other sites More sharing options...
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