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I want to complain about mods


Zorro67

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I offer this topic as relevant and current feedback (but feel free to move the topic to the lounge if thats more relevant). However, I have a specific beef, and its with Bear. that's right Bear.

 

under the auspices of a fair go and free speach, Bear shuts down just about every interesting thread before many of us have even had time to read it, let alone respond.

 

When i say free speech and a fair go, i mean just that. If somebody says something that is clearly and obviously plainly STUPID, why is the thread shut down before any of us get a chance to repsond? (hence the aussie phrase, 'Fair Go' - which really means "get out of the way, and give us a turn at kicking the mongrel while he's down").

 

And for that matter, why are some of these post deleted? A couple of them belong in a 'Hall of Fame' for best (or worst) posts.

 

Where else can people get experience if not from the stupidity of others?

 

I humbly submit that some of these should be moved to a special sub forum called 'Pearlers'.

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Chaps you have to understand that this is looked upon as support forums rather than community forums. Unfortunately unlike most community/public forums where you have areas for posts like you have been describing etc WHMCS do not.

 

I disagree that it is always bear, he moderates to the best of his ability but agree that maybe the moderation area should be looked at in regards to either closing a thread or deleting the crap content, I believe that the word moderation refers to 'moderating' the content rather than just closing the thread thus Zorro you have a point however in Bears defence he is preventing it from going off topic...

 

I'm split 50/50, I have moderated plenty of forums so don't want to start slating moderators as it is a very political and hard viewed job by those who receive the brunt.

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Looks like that thread was edited because the guy was advertising services in his sig.

 

First and foremost this forum is for unofficial support. I have no beef with the mods in the slightest. I also run a very busy business forum and the mods/admin get a hard time at least once a week from users who can't be bothered to read the rules. You know what? They get deleted there as well...

 

A very simple solution to the problem of having a beef with one of the mods, who has obviously been pout in that position by Matt because Matt considers him the best man for the job, is very straightforward...

 

Don't visit the forum ;)

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Zorro, I don't understand what your complaint about that thread is?

 

Bear removed sigs from the thread and closed it because the OP was advertising template services in his sig. That represents a clear breach of the forum rules and a conflict of interest in the thread.

 

Bear explained that in his post before locking. All seems fairly above board to me.

 

I'm glad the thread was closed before anymore 'flaming' or 'bashing' of the OP took place; it's not professional conduct and as a new user they deserve a break incase they didn't read the rules.

Edited by chickendippers
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ARRRGGGH. THAT'S MY POINT!!!!

 

Ok I succumb to weight of pure numbers. I was attempting to refer to the point of another post without actually do so, so as to respect the OP of that other thread.

 

It was, apparantley a poor attempt at humour, to which no one seems to have gotten.

Is there not one reader who got the joke?

 

except perhaps Bear. No disrespect was intended, fella ;).

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Doing our best here. ;)

If you look, there really aren't that many threads closed by me (maybe half a dozen altogether since I began here), but that one in question was indeed about advertising.

 

Fighting, advertising...that sort of thing is usually what can get one closed. As for deleted posts/threads? The only ones I delete are definite spam such as watches and shoes, WOW gold and so on (you'd be surprised to know how many are posted), and a few that are by request of the OP.

WHMCS staff and Matt are the ones removing threads/posts for various reasons, when they relate to WHMCS itself. It's not done to shut conversation down, it's done because it's how they need this board to run. I don't question these policies, and I don't typically get involved in moderating those.

Questions?

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Question: Even though the OP of that thread was advertising you did ammend his post to remove them, thus would it have been benofficial for other users to have comments on a valid point that he had? It was after all feedback regardless if he was advertising.

 

Agreed he broke the rule of advertisment however it was vetted and removed, thus users should be able to read and comment on his original point and how the thread now reads of template services... its feedback from your customers...?

 

Just playing devils advocate here btw...

 

And the answer is: .... :)

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You felt it was a valid point that WHMCS should also be offering full web templates?

 

The main thrust of WHMCS is a billing and client management application, not as an all around design service as well. If Matt decided to expand his business into that sort of market in the future, that's his choice, but as of now, I know of no plans of that nature (although future plans for his business are not something he tends to discuss with me).

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Yes he broke the rules with advertising, his sig was removed and I'm sure he got an infraction BUT I believe the thread should not have been closed as discussion about that topic would have been interesting particularly to me as a programmer and a web developer.

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... snip ...

under the auspices of a fair go and free speach, Bear shuts down just about every interesting thread before many of us have even had time to read it, let alone respond.

 

When i say free speech and a fair go, i mean just that. If somebody says something that is clearly and obviously plainly STUPID, why is the thread shut down before any of us get a chance to repsond? (hence the aussie phrase, 'Fair Go' - which really means "get out of the way, and give us a turn at kicking the mongrel while he's down").

... snip ...

 

Free speech or fairness doesn't apply here. The mods do (or should be doing) what is in the best interest of WHMCS and that is totally up to WHMCS.

 

If bear starts a thread slamming me and then locks the thread so I can't reply or defend myself and WHMCS is ok with that, then there isn't much I could do except stop coming here. I know that wouldn't happen, but, that's the way it is.

 

I have no problem with bear or anything he's done as a mod and I believe that anything he does here is in the best interests of WHMCS and not personal.

 

I see no reason to keep threads of stupidity, flames, etc just because they may be interesting or you may want to respond to them. Doesn't look very professional.

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I believe that anything he does here is in the best interests of WHMCS and not personal.

 

Exactly right. I do this job on more than just this one forum, and don't take anything personally unless it gets *really* ugly and deliberate. Even then I try to remain as impartial as possible as a bear can be. ;)

 

but all in all it evens out

 

That's as much as we can hope for, to strike a more or less happy medium.

See something that needs handling? Feel free to hit that report button and let us know. I don't read every thread (:shock:) and can miss some things.

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True Terry,

 

Let me remove my 'humorous intent hat' for a moment, and put on my business hat

 

The topic is relevant to feedback inso much as the owners and mods seek to improve their offering, the products' relevance, usability, accesibilty and functionality, as well as facilitating the infromation flow.

 

However, forums can still contain the gammut of a conversation, which includes humour of interest, even in the context of a business community.

 

A business communication or conversation should do so, lest all it be reduced to a the simple confines of a transaction. Should that happen in our society, why in fact would people need to converse at all.

 

I like relevance, objectivity and functionality as much as the next. I simple sought to use a slightly more esoteric methodolgy to convey a point to current forum business community members as to the pointless posting by some newer members.

 

Bear, seeing as you (finally) got the joke, would you be so kind as to have a last word?

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Bear, seeing as you (finally) got the joke, would you be so kind as to have a last word?

 

What and close the thread?! :D

Yup, it was humor, subtle enough that many including myself didn't catch it at first. Some comedy is ahead of it's time, but for the record, it was pretty funny. ;)

 

Those of you with legitimate complaints about moderation should not hesitate to tell me (or Matt), but this thread is being closed, cause it wasn't about that.

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