sco Posted September 29, 2008 Share Posted September 29, 2008 My nominet module has been ok, and now the latest signup give me an error on registration An Error Occured Command syntax error and thats it. I have checked the domain for spelling, spaces in the fields, my server firewall is good. Now i'm lost and need some pointers before someone actually registers the domain I since have seen the client ticked WHOIS opt-out, is this causing an issue? As I can't untick it now in the client domain admin area. I can untick it , but upon pressing save it just comes back 0 Quote Link to comment Share on other sites More sharing options...
DF-Duncan Posted September 30, 2008 Share Posted September 30, 2008 Command syntax Error, can be a number of things. Check some of the below: - Valid nameservers have been submitted - Check that the user has not chosen Limited company and not submitted a valid company registration number Unfort it is a bit of a guessing game to find out what did not go through. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted September 30, 2008 Share Posted September 30, 2008 We're having the same issues - we've spoken to Nomient and they are reporting that not all fields are being populated. This is using an updated Nominet Module we were given as there is an issue with .ltd domains in the original EPP module for 3.7.1 0 Quote Link to comment Share on other sites More sharing options...
sco Posted September 30, 2008 Author Share Posted September 30, 2008 Going into the WHMCS MySQL database and finding the relevant WHOIS OPT-out field, this was set to YES, I deleted the YES so it ws left blank. Re-submitted the domain to be registered and it went straight through. I have sent a ticket to support 0 Quote Link to comment Share on other sites More sharing options...
cyberstrider Posted October 2, 2008 Share Posted October 2, 2008 How did you get on? I have just tried to register a domain name via the Nominet EPP module in whmcs and also have the same problem... -DB 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 2, 2008 Share Posted October 2, 2008 Hello Denesh - not seen you around anywhere in a while We opened a ticket and had another replacement module sent to us which seems to have fixed the issue 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted October 3, 2008 Share Posted October 3, 2008 Hello Denesh - not seen you around anywhere in a while We opened a ticket and had another replacement module sent to us which seems to have fixed the issue Hmmm could you upload it please so we can download it? I was told I needed to contact Nominet as the module is working fine. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 3, 2008 Share Posted October 3, 2008 Here you go nominet.zip 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 3, 2008 Share Posted October 3, 2008 Scratch that - this one has started throwing errors too. This is getting both wierd and annoying as we're now manually sending off registration requests - it's either that or revert back to the PGP module. Client ID: xxxx Domain: xxxxxxxx.co.uk Error: Command syntax error The annoying thing is that there is no log of the EPP commands and so you can't work out why the registrations are failing. We certainly can't go on like this though 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted October 4, 2008 Share Posted October 4, 2008 Yep, we have switched back to the PGP module. 0 Quote Link to comment Share on other sites More sharing options...
penguin-chrissie Posted October 8, 2008 Share Posted October 8, 2008 (edited) We are having the most odd issues with this. It works fine for a few orders and then stops working, giving the Command Syntax Error again. Very frustrating indeed. If anyone has any further suggestions, I would be really eager to hear them as Nominet are saying the issue is not their end but nothing has changed our end and it worked fine for the last 5 registrations and now stopped again.... Edited October 8, 2008 by penguin-chrissie 0 Quote Link to comment Share on other sites More sharing options...
Dominic Posted October 13, 2008 Share Posted October 13, 2008 We're seeing this error on 3.7.2: Registrar Error Error: Connecting to ssl://epp.nominet.org.uk on port 700. The error message was 'Success' (code 0) But telnetting works fine so it isn't a firewall problem...and giving incorrect login details also gives the same error. Do Nominet only reload their EPP access rules every 24hours? eg I've just added our server's IP to EPP Live so do I need to wait until midnight as on the testbed EPP? 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 13, 2008 Share Posted October 13, 2008 Nominet's EPP updates take effect immediately - I can confirm this after updating our own this weekend Make sure that you're using the right IP address though - if you've got an IP based site that you're running WHMCS from, the conntaction will still normally be made from the server's actual main IP address and so this needs to be listed with Nominet 0 Quote Link to comment Share on other sites More sharing options...
Dominic Posted October 13, 2008 Share Posted October 13, 2008 Definitely the right IP, it's a dedicated server. Very odd. Switched back to PGP for the timebeing. 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted October 21, 2008 Share Posted October 21, 2008 Still not working here, I've even add all the IP's that are on the server but no change. 0 Quote Link to comment Share on other sites More sharing options...
PhilB Posted October 29, 2008 Share Posted October 29, 2008 We've been bitten by this too now, can't process any nominet requests at all. Not much crack. Going to raise a support case tomorrow. 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted October 29, 2008 Share Posted October 29, 2008 I've got ours working now, it seems nameservers are a required feature when putting .uk domains through using EPP. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 29, 2008 Share Posted October 29, 2008 Nameservers are a required field with using PGP as well. We're still trying to get to the bottom of this in conjunction with Nominet but it's a slow process. 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted October 30, 2008 Share Posted October 30, 2008 Nameservers are a required field with using PGP as well. We're still trying to get to the bottom of this in conjunction with Nominet but it's a slow process. They didn't used to be when we used the PGP module through WHMCS... 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 30, 2008 Share Posted October 30, 2008 They didn't used to be when we used the PGP module through WHMCS... Thats odd, as nameservers have been a required setting on domain requests for the 10 years we've been dealing with Nominet 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted October 30, 2008 Share Posted October 30, 2008 Just what I was thinking I've not actually looked into it, but I'm assuming that this is what the default nameservers in WHMCS get used for if you don't specify anything. 0 Quote Link to comment Share on other sites More sharing options...
PhilB Posted November 2, 2008 Share Posted November 2, 2008 Well.. we're getting the error when we're doing registers with the predefined nameservers as part of the order process, when trying to push them through manually from within the admin, everything. Doesn't seem to matter what I'm doing anymore. Haven't had time to go to 3.7.2 and test/bug report yet though. 0 Quote Link to comment Share on other sites More sharing options...
ivaserver Posted November 3, 2008 Share Posted November 3, 2008 I have the same problem and get error: An Error Occured Error: Connecting to ssl://epp.nominet.org.uk on port 700. The error message was 'Connection timed out' (code 110) Thanks 0 Quote Link to comment Share on other sites More sharing options...
Si Posted November 3, 2008 Share Posted November 3, 2008 Not related to this thread. The answer is listed in the wiki manual here: http://wiki.whmcs.com/Nominet Cheers Si 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted November 3, 2008 Share Posted November 3, 2008 This Nominet EPP module is totally useless. 1 minute it is working fine and the next it's throwing "Command syntax error", despite everything being correct on the contact information / registrant name / type & nameservers More work is needed on this module, especially some validation (i.e. don't allow WHOIS opt-out on domains which have a Limited Company type, make nameservers required). 0 Quote Link to comment Share on other sites More sharing options...
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