SeanWestfield Posted September 16 Share Posted September 16 I have emptied the public_html folder, deleted the database and the whmcsdata folder. When I install from Softaculous and enter all the info, I get the error that the directory already exists. If I change the directory, I get a licensing error. I do not know what to do. 0 Quote Link to comment Share on other sites More sharing options...
slim Posted September 17 Share Posted September 17 Are you trying to install a fresh copy of WHMCS? If so, why not download from WHMCS and install the old fashion way? 0 Quote Link to comment Share on other sites More sharing options...
SeanWestfield Posted September 17 Author Share Posted September 17 Because the license key doesn't work when I do that 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 17 Share Posted September 17 Odd. Where did you get the license from? 0 Quote Link to comment Share on other sites More sharing options...
SeanWestfield Posted September 17 Author Share Posted September 17 The hosting Company 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 18 Share Posted September 18 19 hours ago, SeanWestfield said: The hosting Company Can you say which one? Honestly, they should be your first step to resolving this. If the license they provided is legitimate, they should be able to resolve it. 0 Quote Link to comment Share on other sites More sharing options...
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