atlanticadigital Posted May 3, 2024 Share Posted May 3, 2024 Hi. Even though I have added the cloudflare ips in my whmcs, I still get the warning message. I attach images. Is there one more step I should do? We use Apache server with the mod_remoteip module enabled and configured as indicated here: https://support.cpanel.net/hc/en-us/articles/360051107513-Restoring-visitors-IP-with-mod-remoteip Thanks Diego 0 Quote Link to comment Share on other sites More sharing options...
Hostee Posted May 5, 2024 Share Posted May 5, 2024 Same problem! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 13, 2024 WHMCS Support Manager Share Posted May 13, 2024 Hi @atlanticadigital @Hostee, Can you please share the webserver you're running on the server hosting your WHMCS instance? Eg. Apache, Cloudlinux, Litespeed etc. 0 Quote Link to comment Share on other sites More sharing options...
atlanticadigital Posted May 13, 2024 Author Share Posted May 13, 2024 40 minutes ago, WHMCS John said: Hi @atlanticadigital @Hostee, Can you please share the webserver you're running on the server hosting your WHMCS instance? Eg. Apache, Cloudlinux, Litespeed etc. Hi, In the first post i said: We use Apache server with the mod_remoteip module enabled and configured as indicated here: https://support.cpanel.net/hc/en-us/articles/360051107513-Restoring-visitors-IP-with-mod-remoteip If you need other information, tell me which one and I will gladly provide it to you. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 13, 2024 WHMCS Support Manager Share Posted May 13, 2024 Hi @atlanticadigital, Thanks for that information, that's most helpful. We have opened case CORE-19225 to improve the logic of this System Health Check to be more informative on environments where the PHP REMOTE_ADDR superglobal variable is rewritten by the server. 1 Quote Link to comment Share on other sites More sharing options...
accuristechnologies Posted May 13, 2024 Share Posted May 13, 2024 We've run into this same error on WHMCS 8.10.1 using NGINX as the webserver. The IPs are still being passed through properly as they were before, however the health check is giving a false positive. 0 Quote Link to comment Share on other sites More sharing options...
zitu4life Posted May 14, 2024 Share Posted May 14, 2024 Imediately after update my WHMCS I had that error too.My website is using Cpanel and WHM version is 110 from A2hosting servers. I am using cloud flare from several years and I had WHMCS support to point me how to setup it years ago, so it was well configured I assume and this issues just happen after new WHMCS version 0 Quote Link to comment Share on other sites More sharing options...
Muneef Posted July 25, 2024 Share Posted July 25, 2024 anyone fix this issues. 0 Quote Link to comment Share on other sites More sharing options...
MathiasT Posted August 7, 2024 Share Posted August 7, 2024 Same behavior here, NGINX behind Traefik and Cloudflare. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 12, 2024 WHMCS Support Manager Share Posted August 12, 2024 Hi all, We will be updating the Cloudflare Proxy check in the forthcoming v8.11 release. In the meantime please follow these steps to check everything is in order: https://help.whmcs.com/m/v810/l/1806326-cloudflare-proxy-check-on-system-health-page-after-configuring-trusted-proxy-settings If it is, this warning can be safely ignored. 1 Quote Link to comment Share on other sites More sharing options...
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