alanccw Posted September 21, 2023 Share Posted September 21, 2023 Hi, When I click a ticket, I see the following error: Unimported Replies The following replies were blocked and are not visible in this ticket: 20/09/2023 09:00 - RE: [Ticket ID: 763597] License issue I try to click the Ticket subject, and then get the following error: An error occurred while communicating with the server. Please try again. So, how to solve this issue? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 21, 2023 WHMCS Support Manager Share Posted September 21, 2023 Hi @alanccw, Please begin troubleshooting an "An error occurred while communicating with the server" message by following the steps in this guide: https://help.whmcs.com/m/troubleshooting/l/1312423-an-error-occurred-while-communicating-with-the-server-please-try-again 0 Quote Link to comment Share on other sites More sharing options...
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