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stripe charging full amount when credit is applied to invoice instead of the lower amount.


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Hello, i am using WHMCS v7.9.2 and there has been a bug in the stripe module for a few years how where it would send the wrong amount to stripe to charge the card. This is when a credit is applied to the invoice.

Example.... customer has a credit of $10, and they get a new invoice for an order of $25.
The ($10) credit will be applied to the invoice, and the remaining amount due is $15. Instead of sending $15 to stripe, to charge, it still sends $25.
This only happens with the stripe module, and no other credit card payment modules we use ( we use 3 others ).
has anyone else seen this?

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That is definitely not the case. The WHMCS staff must have misunderstood you.

If WHMCS is attempting to charge the client's credit card, it will only charge the due amount - if the client has already paid 5€ of a 20€ invoice, the client is charged 15€. It has been like that ever since I can remember.

The credit needs to already be applied on the invoice, though.

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8 hours ago, PixelPaul said:

what version of WHMCS are you using? and does it happen no matter when the credit is applied and invoice paid? trying to narrow down the issue.

WHMCS 8.4.x  when I give credit now i have not give credit in whmcs 8.5.x

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  • 3 weeks later...

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