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Update Recurring Amount for Domains after Price Increase?


TerraUtopia

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I have updated the pricing for my domains and was wondering how the new price will be applied to existing clients. Right now, the recurring amount in the client profiles still shows the old price for the domain.

Will it automatically apply the new price when it is time to invoice the domain?

I think I ran into this issue before and I had to manually update each profile. I hope I don't have to do that again!

Thanks!

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15 hours ago, TerraUtopia said:

I have updated the pricing for my domains and was wondering how the new price will be applied to existing clients. Right now, the recurring amount in the client profiles still shows the old price for the domain.

Will it automatically apply the new price when it is time to invoice the domain?

I think I ran into this issue before and I had to manually update each profile. I hope I don't have to do that again!

Thanks!

No, it does not. The renewal price uses the customer profile pricing, updating the domain price is only for new orders. You need to update the pricing on each customer. There is a mass bulk price changer that change all prices on existing domain names:

Bulk Pricing Updater Addon - WHMCS Documentation

Edited by yggdrasil
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  • 2 weeks later...
On 10/1/2022 at 8:08 PM, TerraUtopia said:

I have updated the pricing for my domains and was wondering how the new price will be applied to existing clients. Right now, the recurring amount in the client profiles still shows the old price for the domain.

Will it automatically apply the new price when it is time to invoice the domain?

I think I ran into this issue before and I had to manually update each profile. I hope I don't have to do that again!

Thanks!

You can use this module & do everything automatically, really great module! Auto Recalculate Prices - WHMCS Marketplace

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  • 1 year later...
On 10/2/2022 at 2:52 AM, yggdrasil said:

No, it does not. The renewal price uses the customer profile pricing, updating the domain price is only for new orders. You need to update the pricing on each customer. There is a mass bulk price changer that change all prices on existing domain names:

Funny enough, that *is* true for automatic renewals (ie: invoice generated automatically), but not if the client manually chooses to renew early. Then suddenly they see a different price for renewal in the order (the live/new price).

Bizarre behaviour from WHMCS here - because of this we (the hosting companies) are all saying to our customers: renew early and get... more expensive pricing (assuming the price went up).

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