Surc0uf Posted November 19, 2021 Share Posted November 19, 2021 Hello, Do you know if there is a fix for #CORE-17176 ? I'm not available to add more than one domain to my cart when ordering domain with hosting plan. On each domain that appears available, when you click "Add to cart" it become "taken"... When I go trough ordering domain only, it works well... Best regards. 0 Quote Link to comment Share on other sites More sharing options...
JasonT Posted November 20, 2021 Share Posted November 20, 2021 I am having the exact same issue with my installation. I can add one domain, when ordering a domain with a hosting plan, but when I try to order an additional one, the Add to cart switched to taken, even though the domain is available. Works fine when just ordering a domain. Also it seems a bit sporadic - on occasions it seems to work OK. Also sometimes the "taken" domain is added to the cart anyway, and on other times it is not. I have tested this with a range of templates and the same issue occurs. 0 Quote Link to comment Share on other sites More sharing options...
MrGettingRatherFrustrated Posted November 21, 2021 Share Posted November 21, 2021 Are you using the WHMCS Domain Spinner - I had lots of similar issues with it - raised a ticket and had to stop using it 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 22, 2021 WHMCS Support Manager Share Posted November 22, 2021 Hi all, We currently have case CORE-17176 open with the development team to resolve an issue adding spotlight domains to the cart. I've tagged this thread against the case, so that should a hotfix or workaround be discovered in the meantime, we will let you know. Our apologies for the inconvenience, and I appreciate your patience as we work to resolve this. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted November 22, 2021 Share Posted November 22, 2021 How about this one CORE-17271 make hotfix 0 Quote Link to comment Share on other sites More sharing options...
JasonT Posted November 29, 2021 Share Posted November 29, 2021 Is there any further news on this or a workaround. I have lost a significant number of sales due to this issue. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted November 29, 2021 Share Posted November 29, 2021 I dont understand why they did not add this on WHMCS 8.3.2 0 Quote Link to comment Share on other sites More sharing options...
JasonT Posted December 9, 2021 Share Posted December 9, 2021 I have lost another customer due to this bug today. They wanted more than one domain, and didn’t trust the site when nothing was added to their cart.. thanks guys. 0 Quote Link to comment Share on other sites More sharing options...
chonk Posted December 19, 2021 Share Posted December 19, 2021 On 11/22/2021 at 3:24 PM, WHMCS John said: Hi all, We currently have case CORE-17176 open with the development team to resolve an issue adding spotlight domains to the cart. I've tagged this thread against the case, so that should a hotfix or workaround be discovered in the meantime, we will let you know. Our apologies for the inconvenience, and I appreciate your patience as we work to resolve this. Any progress on this issue? 0 Quote Link to comment Share on other sites More sharing options...
RaymondH Posted December 20, 2021 Share Posted December 20, 2021 Adding my two cents. We now cannot add ANY domains on the hosting domains order page since 8.3.2. If someone clicks on a hosting package, the next page that asks you to order a domain always shows taken for ANY domain I click "Add" for. This is a major serious issue... 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted December 21, 2021 Share Posted December 21, 2021 See this post. Bug fixes are very low priority for them. 0 Quote Link to comment Share on other sites More sharing options...
chonk Posted December 21, 2021 Share Posted December 21, 2021 This is terrible. New clients can't add new domain to cart if their first search of domain registered before. If they choose another name, it says taken which is not actually. There should be a fix ASAP. This is a major issue. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 4, 2022 WHMCS Support Manager Share Posted January 4, 2022 Hi @chonk, Case CORE-17176 was a regression which affected a number of users, and has been addressed in 8.4 RC-1 released on 17th December: https://docs.whmcs.com/Changelog:WHMCS_V8.4.0_RC_1 v8.4 is currently in pre-release testing, please do give it a try and share your feedback with us: https://preview.whmcs.com/ 0 Quote Link to comment Share on other sites More sharing options...
bakasani Posted January 4, 2022 Share Posted January 4, 2022 7 minutes ago, WHMCS John said: Hi @chonk, Case CORE-17176 was a high priority issue which affected a number of users, so was addressed in 8.4 RC-1 released on 17th December: https://docs.whmcs.com/Changelog:WHMCS_V8.4.0_RC_1 v8.4 is currently in pre-release testing, please do give it a try and share your feedback with us: https://preview.whmcs.com/ Hi John Can you provide a patch for version 8.3.2 instead of users having to use 8.4 beta software in a live environment? Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 4, 2022 WHMCS Support Manager Share Posted January 4, 2022 Hi @bakasani, We aren't currently planning to backport this to 8.3, but should that change, I'll let you know. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted January 4, 2022 Share Posted January 4, 2022 4 minutes ago, bakasani said: Hi John Can you provide a patch for version 8.3.2 instead of users having to use 8.4 beta software in a live environment? Thanks I kind of think you could copy your live site to a test install and apply these changes: https://github.com/WHMCS/orderforms-standard_cart/commit/30a805a7ecf9c7e1bab96d88df174f4fd79fd12a I'm on the same thought process as you. I'm not interested in 8.4 so I'm going to try this too. 0 Quote Link to comment Share on other sites More sharing options...
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