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WHMCS price increase, what counts as a client?


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3 minutes ago, zomex said:

For some reason I missed this setting which is quite embarrassing having used WHMCS for over 11 years.

oh that's nothing... I was manually logging in as clients for the first two years, before Infopro pointed out that there was a "Login As Owner" link... 🙄

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10 minutes ago, brian! said:

not guilty guv... grabs passport... realises it's still illegal to leave the country... hides! 🙈

 

I will find you somewhere on this community no doubt 😎 In all seriousness I just wanted a fair way to handle active/inactive accounts. If my total increased but it's a fair representation then so be it. With that said I am predicting active clients to decrease by at least 10%.

9 minutes ago, brian! said:

oh that's nothing... I was manually logging in as clients for the first two years, before Infopro pointed out that there was a "Login As Owner" link... 🙄

That's a good one.  Made me feel a little better for sure 👍

2 minutes ago, dh42 said:

For those of you in a similar position as me, with a lot of users that have never paid, you can use this script to connect to your api and set them to inactive. https://github.com/Dh42/whmcs-make-inactive/

That's a fantastic idea. No doubt it's going to help a lot of people. WHMCS should really provide more options regarding inactive accounts but of course it's not in their interest to do so.

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  • 3 months later...
  • 5 weeks later...

Change client status based on active/inactive products and not logged in for longer than 3 months

not working

Status Active
Client Group None
Signup Date 2019-01-22
Client For 31 Months
Last Login Date: 2021-02-21 19:09
IP Address: 107.18...
Host: mail.cd
Email Verified Yes

i check it after 24 hours, never update to set the client inactive as last login was more than 3 months ago

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