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[Question] How To Remove Ticket URL With A Fixed URL


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1 hour ago, VirtualWorldGlobal said:

Please help me to remove the Ticket URL with a fixed URL.

what exactly are you changing? e.g how fixed is the URL you want to change to - same URL for everyone, or per specific ticket ??

editing the email template would be the quickest way, though if the change is complex (which I doubt), then it might need a hook to reset the value of the mergefield.

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