ManagedCloud-Hosting Posted September 16, 2020 Share Posted September 16, 2020 Hi, Please help me to remove the Ticket URL with a fixed URL. Thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 16, 2020 Share Posted September 16, 2020 1 hour ago, VirtualWorldGlobal said: Please help me to remove the Ticket URL with a fixed URL. what exactly are you changing? e.g how fixed is the URL you want to change to - same URL for everyone, or per specific ticket ?? editing the email template would be the quickest way, though if the change is complex (which I doubt), then it might need a hook to reset the value of the mergefield. 0 Quote Link to comment Share on other sites More sharing options...
ManagedCloud-Hosting Posted September 16, 2020 Author Share Posted September 16, 2020 (edited) Hi @brian! I just wanted to put only login URL for the billing portal - URL: https://portal.mydomain.com Edited September 16, 2020 by VirtualWorldGlobal 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted September 16, 2020 Share Posted September 16, 2020 Just edit the email template and use {$whmcs_link} instead of {$ticket_link}. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 17, 2020 Share Posted September 17, 2020 19 hours ago, VirtualWorldGlobal said: I just wanted to put only login URL for the billing portal - URL: https://portal.mydomain.com then Dennis is right - just edit the template(s) to use the other suggested mergefield instead... or use a hardcoded link if you don't necessarily want to visibly display the URL in the link. 0 Quote Link to comment Share on other sites More sharing options...
ManagedCloud-Hosting Posted September 17, 2020 Author Share Posted September 17, 2020 Thanks @brian! and @DennisHermannsen 0 Quote Link to comment Share on other sites More sharing options...
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