Jump to content

[Question] How To Remove Ticket URL With A Fixed URL


ManagedCloud-Hosting

Recommended Posts

1 hour ago, VirtualWorldGlobal said:

Please help me to remove the Ticket URL with a fixed URL.

what exactly are you changing? e.g how fixed is the URL you want to change to - same URL for everyone, or per specific ticket ??

editing the email template would be the quickest way, though if the change is complex (which I doubt), then it might need a hook to reset the value of the mergefield.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated